Key Account Manager

Instagrid; Manchester; Remote; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote working across the UK

Laptop and mobile phone

30 days paid holiday

5 days special leave

Public holidays

Job summary

Instagrid is seeking a proactive Key Account Manager to be the main point of contact for major national customers and to grow our business by embedding yourself in each account. The role will evolve to include managing distribution partners as our model develops.

This fully remote position requires travel across the UK to visit customers and onboarding in Germany. You will own key relationships, deliver framework agreements, and train customer teams to drive adoption and performance.

Qualifications

• Proven sales or account management track record with large accounts and negotiated agreements.
• Strong technical understanding to explain product value.
• Excellent communication, negotiation and presentation skills.

Responsibilities

• Own key account relationships and be the primary contact for customers.
• Deliver and enforce framework agreements across accounts.
• Grow business by expanding applications within each account and onboarding new units.
• Provide product training and support to drive high product utilisation.
• Maintain accurate forecasting and manage margins across accounts.
• Support distribution development and manage partnerships as the role evolves.
• Collaborate with UK and Germany regional sales colleagues to share insights.

Skills

Key account management

Large accounts

Negotiated agreements

Forecasting

Negotiation

Travel willingness

Technical sales

Remote work

Job description

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As our Key Account Manager, you are the main point of contact for our major national customers. You make sure they get the most from our products, and you grow our business with them by embedding yourself in each account. As our distribution model develops, your role will evolve to include managing distribution partners.

This is a fully remote role with regular travel to visit customers on site across the UK.

Become part of our success story by...

• Owning key account relationships: Act as the primary contact for your customers and build strong relationships with decision-makers across each account

• Delivering framework agreements: Put negotiated agreements into practice, so every customer branch has a positive experience

• Growing within your accounts: Expand your network and promote existing and new applications across their business units

• Enabling adoption: Provide product training and support that make our products easy to use, and drive high utilisation

• Forecasting and performance: Keep accurate forecasts and manage your accounts for units sold and margin

• Moving into distribution: Help shape and take on the management of distribution partners

• Working with colleagues: Work alongside the regional sales team and share customer insight with colleagues in the UK and Germany

• A proven sales or account management record, including large accounts and negotiated agreements, with targets met or exceeded

• A strong technical understanding that lets you explain the value of our products with confidence

• Commercial awareness: you are comfortable discussing margin, cost of goods sold and P&L

• Accurate, disciplined forecasting

• Excellent communication, negotiation and presentation skills, including the confidence to train customer teams

• Willingness to travel across the UK, and occasionally abroad, for example for onboarding in Germany

• Flexibility around working hours when customers and the business need it

• The drive and self-discipline to work fully remotely

• Fluent written and spoken English, and the right to work in the UK

Ideally, you also have experience in distribution or channel sales, coordinating a small team, technical sales, the construction or equipment industry, or working in a start-up or scale-up.

What we offer

• A dynamic environment in a fast-growing company with a very flat hierarchy, where you can shape the company with your ideas

• The opportunity to join a company at the cutting edge of its field

• Fully remote working across the UK, with onboarding in Germany

• A laptop and a mobile phone (iPhone or Samsung)

• 30 days’ paid holiday, plus 5 days’ special leave and public holidays

At Instagrid, we are deeply committed to equal employment opportunities because we believe in the power of diverse teams. We actively search for the best talent regardless of gender, ethnic origin, age, religion, sexual orientation, disability or place of origin. We treat each other with respect and value each other’s opinions to achieve our common goals.

We look forward to receiving your application.