Key Account Manager

Essity; Manchester; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading hygiene and health company is seeking a Key Account Manager to manage and develop a client portfolio across the UK. The successful candidate will have proven sales experience with technical products and a university degree. This role requires strong negotiation skills and the ability to drive customer satisfaction. Join us to enhance well-being and contribute to positive societal change.

Qualifications

• Experience in selling cleaning solutions or working with technical offerings.
• Experience with senior-level negotiations.
• Early adopter mindset.

Responsibilities

• Consult with end customers to identify and qualify sales opportunities.
• Maintain an active sales pipeline and develop offers based on customer needs.
• Lead end-to-end sales process including contract negotiation.

Skills

Proven sales experience

Technical acumen

Analytical acumen

Education

University degree or equivalent experience

Job description

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Essity and its Tork brand are the global leaders in data-driven cleaning with its Tork Vision Cleaning (TVC) solution. The innovative and insightful solution uses Internet of Things (IoT) technology to optimise washroom cleaning in facilities.

In order to continue growth in this rapidly expanding area we are currently recruiting for a Key Account Manager. We are looking for a team player who embodies our values and who wants to develop and manage a client portfolio, take on new challenges and continually innovate.

This role can be based anywhere in the UK.

What You Will Do

• Consult with end customers (cleaning and facilities management companies) to identify and qualify sales opportunities for TVC
• Collaborate with other Key Account Managers and Customer Success to develop a business plan to achieve growth targets
• Maintain an active sales pipeline of potential new customers and develop compelling offers based on their needs
• Lead end-to-end sales process including contract negotiation and closing deals while managing a customer portfolio ensuring contract renewals, extensions and upsells
• Serve as a subject matter expert and offer technical expertise and industry insight enhancing sales effectiveness
• Ensure proper deployment in new sites along with Customer Success and installation partners
• Drive customer adoption so they fully leverage the benefits of the system and ensure high client satisfaction
• Be a link between customer needs and future evolution of the solution
• Seek referrals from existing customers to create new opportunities

Who You Are

• University degree or equivalent experience
• Proven sales experience with new and innovative products
• Experience of selling cleaning solutions, working with a technical offering or working in a soft services environment
• Experience with senior level negotiations
• Early adopter mindset
• Technical acumen
• Analytical acumen

What We Can Offer You

Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us