Key Account Manager

Extons Foods Ltd; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A foodservice company in Manchester is looking for an experienced Key Account Manager to manage and grow a portfolio of customers. You will build strong relationships, support business growth, and engage in regular travel for client meetings. Candidates should have at least 2 years' experience in account management, preferably in foodservice or FMCG sectors. This role offers a hybrid working approach and various employee benefits including a profit share scheme and health cash plan.

Benefits

Company profit share scheme

Car allowance

Sales commission (up to 20% of salary per annum)

Free parking

31 days holiday

Extra day off for your birthday

Health cash plan

Employee Assistance Program

Company pension scheme

Company paid events

FREE pack of cheese every week

Discounted staff cheese shop

Qualifications

• At least 2 years' experience in key or national account management.
• Experience within foodservice, food manufacturing, or FMCG sectors is preferred.
• Commercially astute with a focus on account profitability.

Responsibilities

• Manage and develop a customer base of key foodservice and manufacturing accounts.
• Develop meaningful customer relationships that add value.
• Support the delivery of business growth targets.

Skills

Relationship-building

Negotiation

Communication

Problem-solving

Planning and organisation

Job description

Role Description

We're looking for an experienced Key Account Manager to look after and grow a portfolio of foodservice and food manufacturing customers. You'll play a key role in building strong relationships, keeping customers happy, and helping drive long-term growth for them and for us.

This is an office-based role with regular travel to visit customers. It's an exciting opportunity to join the business during a period of growth and expansion, with customers remaining at the heart of everything we do.

Key Responsibilities

• Manage and develop a customer base of key foodservice and food manufacturing accounts.
• Develop meaningful, lasting customer relationships that add value for both them and us.
• Understand customer goals, operations, and challenges to deliver solutions.
• Identify opportunities to expand business within existing and prospective accounts through innovation, collaboration, and category insight.
• Represent the business professionally at customer meetings, presentations, and industry events.
• Monitor and analyse sales performance, pricing, and profitability across your accounts.
• Support the delivery of business growth targets and commercial objectives.

The ideal candidate must have

• At least 2 years' experience in key or national account management, preferably within foodservice, food manufacturing, or FMCG sectors.
• Strong relationship‑building, negotiation, and influencing skills.
• Commercially astute with experience managing account profitability and delivering growth targets.
• Excellent communication, presentation, and problem‑solving abilities.
• Strong planning and organisational skills, with the ability to prioritise effectively and meet deadlines.

Personal Attributes

• Self‑motivated, proactive, and results‑driven.
• Flexible and adaptable to meet changing business needs.
• Detail‑oriented with a sense of accountability and ownership.
• Passionate about delivering exceptional results and exceeding expectations.
• A supportive team player who fosters collaboration and trust.

Working Hours

• 40 hours per week Monday to Friday.
• Office based (hybrid working considered) travel expected for client visits.

Benefits

• Company profit share scheme
• Car allowance
• Sales commission (up to 20% of salary per annum)
• Free parking, within proximity to all major travel networks
• 31 days holiday, inclusive of bank holiday, increasing with service
• An extra day off for your birthday!
• Health cash plan, after 3 months – claim money back on essential healthcare such as dental and eye care, for you and your children.
• Employee Assistance Program
• Company pension scheme (4% employer contributions)
• Company paid events throughout the year.
• FREE pack of cheese every week
• Discounted staff cheese shop

If this sounds like it could be the role for you then please email [e-mail]

Learn more about Extons Foods at https://www.extonsfoods.com/