Key Account Manager

Michael Page (UK); Leicester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading UK manufacturing firm is looking for an experienced Key Account Manager to manage key merchant and contractor accounts. Key responsibilities include developing strategic account plans, building partnerships, and managing complex customer relationships. The successful candidate will have a proven track record in account management, excellent negotiation skills, and the ability to work independently and collaboratively. This role offers a competitive package based on experience.

Benefits

Competitive package depending on experience

Qualifications

• Proven track record in key account management within construction or civil engineering sectors.
• Excellent communication skills and commercial awareness.
• Experience managing large customer accounts.

Responsibilities

• Manage and develop key merchant and contractor accounts.
• Prepare business reviews and forecasts for management.
• Negotiate commercial agreements and pricing structures.

Skills

Key account management

Negotiation skills

Relationship management

Commercial awareness

Results-driven

Tools

CRM systems

Microsoft Office

Job description

• A market leading supplier of clay drainage solutions
• Do you have experience in heavy construction products!

About Our Client

A leading UK manufacturer of clay drainage and infrastructure products is seeking an experienced Key Account Manager to strengthen relationships with major merchant, distribution, and contractor accounts. This is an opportunity to join a respected, long-established brand known for its quality, sustainability, and technical expertise.

Job Description

• Manage and develop key national and regional merchant and contractor accounts within the UK.
• Build long-term partnerships through effective communication, trust, and value creation.
• Develop and implement strategic account plans to achieve sales, margin, and growth targets.
• Work closely with the sales, marketing, technical, and operations teams to deliver customer-focused solutions.
• Monitor market trends, competitor activity, and pricing to identify new opportunities.
• Prepare and present business reviews, forecasts, and performance updates to management.
• Negotiate commercial agreements and pricing structures in line with company policy.
• Support the development of promotional and marketing initiatives to enhance brand visibility.

The Successful Applicant

Essential:

• Proven track record in key account management within the construction, civil engineering, or building materials sectors.
• Strong commercial awareness and negotiation skills.
• Excellent relationship management and communication abilities.
• Experience managing large, complex customer accounts.
• Results-driven and strategically minded, with attention to detail.
• Self-motivated with the ability to work autonomously and collaboratively.

Desirable:

• Knowledge of drainage, civils, or below-ground infrastructure products.
• Familiarity with major merchant groups, buying consortia, and contractor networks.
• Proficiency in CRM systems and Microsoft Office applications.

What's on Offer

Competitive package depending on experience