Key Account Manager

Kairos Recruitment; Kirklees; On-site; GBP 31,000 - 35,000; Full time

Job summary

A leading UK distributor in the flexible packaging sector is seeking a Key Account Manager to build long-term customer relationships and manage key accounts. The role involves supporting the Area Sales Manager, managing stock and orders, and providing market updates. Ideal candidates are confident communicators who are organised and proactive. The position offers a supportive, values-driven environment with opportunities for growth. The basic salary is approximately £31K, with OTE around £35K, including a bonus scheme.

Benefits

Paid holidays (23 days + statutory, rising to 28 after 5 years)

Potential for bonuses

Qualifications

• Confident communicator and relationship builder.
• Organised, proactive, and customer-focused.
• Keen to learn about products, market trends, and customer needs.

Responsibilities

• Build strong, lasting customer relationships.
• Support the Area Sales Manager with daily account management.
• Manage stock levels, orders, and internal communication.
• Provide customers with market and product updates.
• Visit customers regularly to strengthen relationships and spot opportunities.

Skills

Confident communicator

Relationship building

Organised

Proactive

Customer-focused

Job description

Job Role: Key Account Manager (packaging/ flexible film)

Location: Bradford

Salary: DOE

Hours: 9-5.30pm

Holidays: 23 days paid holiday plus statutory rising to 28 days after 5 years

About the Company

Our client is a leading UK distributor within the polypropylene, laminates, and specialist films sector. They have a people-first culture built on the values of Caring, Sharing, and Being Different, and they work closely with major UK food manufacturers.

The Role

We're recruiting a Key Account Manager to support the Area Sales Manager and help manage key customer accounts. This role focuses on building long-term relationships, delivering excellent customer service, and ensuring customer needs are fully met. You’ll act as the link between the customer and internal teams – managing stock, orders, and sharing relevant market updates. Over time, you’ll take ownership of your own accounts. Regular customer visits are part of the role (pool cars provided).

Key Responsibilities

• Build strong, lasting customer relationships
• Support the Area Sales Manager with daily account management
• Manage stock levels, orders, and internal communication
• Provide customers with market and product updates
• Visit customers regularly to strengthen relationships and spot opportunities

What We’re Looking For

• Confident communicator and relationship builder
• Organised, proactive, and customer-focused
• Someone aligned with values of caring, collaboration, and continuous improvement
• Keen to learn about products, market trends, and customer needs

Why Apply?

This is a key role in a supportive, values-driven business where every customer truly matters. You’ll have the opportunity to grow, develop, and take on responsibility for your own customer accounts.

£35K is the OTE, basic likely around £31K dependent on experience and bonus the £3-5K, via a scheme that pays monthly and regularly.