Key Account Manager

KineticPlc; Castleford; On-site; GBP 65,000; Full time

Job summary

A leading FMCG company in Castleford is seeking a Key Account Manager to lead national account relationships. The role requires proven experience in account management, strong negotiation skills, and the ability to drive strategic initiatives. Responsibilities include managing commercial contracts and delivering annual sales targets. Competitive salary of £65,000 with benefits including 25 days annual leave.

Qualifications

• Experience in national account management within FMCG or OTC sectors.
• Proven success in leading negotiations.
• Ability to build strong relationships with senior stakeholders.

Responsibilities

• Lead and manage relationships with national grocery customers.
• Oversee execution of Joint Business Plans and commercial contracts.
• Drive strategic initiatives for brand growth and performance.

Skills

Negotiation skills

Leadership capabilities

Analytical mindset

Relationship building

Commercial planning skills

Job description

Castleford, England, Yorkshire & The Humber

Key Account Manager

Contract – 12 month contract covering maternity leave, may lead into a permanent position depending on circumstances.

Annual Salary: £65,000. 25 days annual leave (pro rata), plus bank holidays. Standard office hours – Monday to Friday. The role is field‑based; travel to the head office in Castleford a couple of times a month for sales and marketing meetings.

Responsibilities

• Lead and manage relationships with national grocery, high street and discount customers, acting as the senior escalation point for all customer issues and opportunities.
• Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs) and commercial contracts across the account base.
• Own and deliver against annual sales targets and revenue growth objectives across the account portfolio.
• Ensure accurate forecasting and budget management across accounts, contributing to overall P&L delivery.
• Drive strategic initiatives to support brand growth, distribution expansion and commercial performance.
• Negotiate trade terms and pricing strategies with key retail partners, ensuring mutual value and long‑term growth.
• Line‑manage a team of Key Account Managers, providing coaching, development and performance oversight.
• Foster a collaborative and high‑performing team culture, ensuring alignment with sales and business goals and customer expectations.
• Work closely with internal stakeholders including marketing, trade marketing, customer solutions and the OTC director to deliver against the Annual Operating Plan (AOP).
• Represent the OTC team in senior commercial forums and contribute to strategic decision‑making.
• Monitor market trends and competitor activity to inform strategic decisions and identify new opportunities.
• Champion innovation and continuous improvement across account management practices.

Qualifications

• Proven experience in national account management at a senior level within FMCG or OTC sectors.
• Demonstrated success in leading negotiations.
• Strong leadership and team management capabilities.
• Excellent negotiation, commercial and strategic planning skills.
• Ability to build strong relationships with senior stakeholders internally and externally.
• Analytical mindset with the ability to interpret data and drive actionable insights.
• Experience managing UK retailer accounts and executing JBPs.
• Adaptability and resilience in a fast‑paced environment.

If you feel that you have what we need, please call Sophie on 01244 821737 or email your up‑to‑date CV to [e-mail].