Key Account Coordinator - Watford

Corona Energy; Milton Keynes; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading energy company in Milton Keynes is seeking a Key Account Co-ordinator to provide administrative and analytical support in customer portfolio management. Ideal candidates will possess excellent communication skills and experience in customer-facing roles. This hybrid role offers a range of benefits including private medical insurance and a profit-sharing scheme.

Benefits

Private medical insurance

Annual company profit share scheme

Access to retail and entertainment discounts

Qualifications

• Ability to communicate effectively across telephone and email.
• Experience in administrative support roles is beneficial.
• Proven track record in managing customer accounts.

Responsibilities

• Support Account Executives in maintaining customer portfolios.
• Provide administrative and analytical support.
• Liaise with internal stakeholders and customers.

Skills

Excellent communication skills

Proactive workload management

Experience in customer-facing roles

Job description

Supporting our corporate customer service team, we are looking for a Key Account Co-ordinator to work alongside Account Executives in the maintenance of customer portfolios. This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management. The successful applicant will liaise with internal stakeholders as well as customers, so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload. Experience of working in customer-facing roles would be beneficial, especially if you are looking to transition into an administrative role.

Company Culture & Values

At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value Customer First. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience. To support this experience, we also offer our team:

Benefits

This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes:

• Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
• An annual focus on wellbeing with events and activities to support your health, wealth and inner-self.
• An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
• The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.
• Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one.
• Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
• Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
• Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.

Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

Working Pattern

In this role you will be able to work on a hybrid pattern once you have successfully passed your initial training and induction. The hours for this role are 08:30 - 17:00, Monday to Friday based in our Croxley Green office.