Key Account Coordinator

Michael Page; Rotherham; On-site; GBP 30,000 - 32,000; Full time

Job summary

A reputable manufacturing company in Rotherham seeks an Internal Sales professional to manage key customer accounts and ensure operational efficiency. The ideal candidate will have strong communication skills, attention to detail, and experience in sales or customer service. The role offers a starting salary of £30,000, a sign-on bonus, and additional benefits including medical insurance and pension contributions.

Benefits

Starting salary of £30,000

Sign-on bonus of £700

Annual bonus based on production output

Private medical insurance

Employer pension contribution of 5%

25 days holiday plus bank holidays

Death in service benefit

Free parking & subsidised canteen

Qualifications

• Experience in internal sales or account coordination is advantageous.
• Strong organisational skills and the ability to prioritise.
• Experience in a customer service/commercial role is beneficial.

Responsibilities

• Act as the main contact for key customers.
• Collaborate with Account Managers on projects.
• Prepare quotes and negotiate pricing.
• Ensure smooth delivery across departments.
• Maintain stock controls and monitor efficiency.
• Update internal systems accurately.

Skills

Confident communication

Attention to detail

Commercial awareness

Team player

Proactive approach

Education

A-Level or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About Our Client

This is an exciting opportunity to join a well-established, forward-thinking manufacturer with a fantastic reputation in their industry. You'll play a key role within the Internal Sales team, supporting customers, managing orders, and driving profitability through great account coordination and operational efficiency. This role is full time office based, Rotherham (S63 area)

Job Description

What you'll be doing

• Be the main point of contact for a portfolio of key customers, providing outstanding service and support.
• Work closely with Account Managers to deliver on projects, pricing, and order management – occasionally attending customer meetings.
• Prepare quotes, costings, and negotiate pricing within agreed frameworks.
• Liaise across departments – Planning, Design, Accounts, and Despatch – to ensure smooth, on‑time delivery.
• Maintain stock controls, monitor warehouse efficiency, and contribute to cost optimisation.
• Prepare regular reports and ensure all internal systems (ESP/CRM/QUEST) are kept up to date and accurate.
• Support with tenders, design samples, and continuous improvement initiatives that enhance customer satisfaction.

The Successful Applicant

What we're looking for

• A confident communicator who enjoys building relationships and solving problems.
• Strong attention to detail, excellent organisation, and the ability to prioritise under pressure.
• Commercially aware with good numerical ability and a proactive approach.
• A self‑motivated team player who takes pride in doing things right first time.
• Educated to at least A‑Level (or equivalent) and comfortable using Microsoft Word, Excel, and Outlook.
• Experience in internal sales, account coordination, or a customer service/commercial role within manufacturing, logistics, or similar environments would be advantageous.

What's on Offer

What's in it for you

You'll join a friendly, supportive team in a business that truly values its people. Alongside a great culture, you'll receive an excellent reward package:

• Starting salary £30,000, rising to £31,734 after a successful 6‑month probation.
• Sign‑on bonus of £700 (£350 at 3 months + £350 at 6 months, subject to no absence).
• Annual bonus based on production output – last year paid around £3,500.
• Private medical insurance (for you, your partner, and children up to 25, after 6 months).
• Pension: employer contribution of 5% (rising to 10% after 2 years).
• 25 days holiday + 8 bank holidays.
• Death in service benefit (4x salary).
• Free parking & subsidised canteen.