KDN Global Engagement Operations Senior Manager

KPMG United Kingdom; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global advisory firm is seeking a Manager for Global Mobility Services in London. The role involves managing client engagements, ensuring satisfaction, and developing global processes leveraging technology. Ideal candidates have experience in tax matters, excellent communication skills, and a commitment to inclusivity within the workplace.

Qualifications

• Solid experience at manager level in a Global Mobility Services role.
• Expertise in national tax systems and international tax issues.
• Strong interpersonal and diplomatic communication skills.

Responsibilities

• Act as an ambassador for KPMG and manage client relations.
• Coordinate global engagements and client satisfaction.
• Support development of global processes and technology.

Skills

Networking skills

Problem solving

Strong communication skills

Quantitative abilities

Education

National tax qualification

Job description

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Job description

About KDN (KPMG Delivery Network)

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a global organisation that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. KDN helps to enable growth, improve economies of scale, and discover new ways of collaboration and working.

You’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to KPMG’s clients, and driving positive change in the communities we serve. You’ll be assisting KDN to accelerate new ways of working, using cutting‑edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm.

Role summary

The GMS GEMS team Manager will work under the guidance of GEMS Leadership and Lead Member Firm Partners who oversee the engagements and remain updated on technical developments in areas like equity taxation, social security, transfer pricing, and more. A large part of this role is to support global client engagements as part of the GEMS network and ensure ongoing client satisfaction through seamless global coordination. A secondary, but equally important, aspect to the role is focusing on the continuous development of our global processes and technology to support the consistency of high levels of service delivery across our client engagements globally. This is an exciting opportunity with scope for progression for the right individual. The successful candidate should have a deep understanding of tax matters, strong communication skills, credibility, and the ability to drive success within the KPMG network.

How will you make your mark?

Talent Management/Relationships

• Acts as an ambassador for KPMG more broadly and can effectively and persuasively articulate the KPMG distinctions in formal and informal settings
• Exhibits professionalism, poise, maturity and overall confidence to deal with tough client situations
• Ensures on‑going satisfaction of clients by providing a seamless global coordination experience
• Cultivate close professional relationships with local KPMG country teams and recognize the value of a strong network of colleagues to accomplish often complex or sensitive tasks
• Responsible for team performance management

Network/Market

• Proven networking skills within and outside the firm or firm equivalent
• Looks for opportunities to serve our clients in a holistic, pragmatic fashion
• Establishes credibility with key stakeholders immediately; postures him/herself as the face of the firm

This is the job for you if you have

• Solid experience at manager level or equivalent in a similar Global Mobility Services role
• Sophisticated business sense and identifies effective solutions for the inefficiencies evident in client activities
• Expertise in their national tax systems along with tax savvy in international tax issues more generally (desired)
• Ability to identify broad-based tax matters, both individual and corporate
• Diplomatic: able to convey tough, complex or subtle messages with tact
• Up to date knowledge on technical developments / thought leadership
• Demonstrated interest in tax/employment issues including equity taxation, social security, global compensation, transfer pricing, corporate tax matters, tax technology and basic individual tax compliance)
• A national tax qualification (desired)
• Experience of working with senior stakeholders
• Self‑starter that is able to collaborate and execute on priority goals and vision
• Strong quantitative abilities
• High level written and spoken English
• Able to solve complex problems
• Excellent communication skills with ability to build new relationships and leverage existing relationships within KPMG
• Strong interpersonal skills

KDN is Inclusive!

Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honour individual priorities, and respect your choices.