Junior Workspace Analyst – Windows & Intune Operations

Hamilton Barnes Associates Limited; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading global technology firm is looking for a Junior Workspace Analyst to manage Windows endpoint and mobile device administration. This role offers a chance to build technical skills in a collaborative team environment. Candidates should have 3 years of experience in customer support, a thorough knowledge of Windows technologies, and proficiency in English and German. The position comes with benefits like health and dental insurance, and a salary of £35k.

Benefits

Health

Dental

Pension

25 days AL

Qualifications

• At least 3 years of experience in customer support.
• Excellent troubleshooting and logical reasoning skills.
• Thorough knowledge of Windows 10/11 and related technologies.
• Experience with Microsoft Intune and AutoPilot.
• Proficient in PowerShell scripting.

Responsibilities

• Manage Windows client Operating systems and software deployment.
• Respond to and resolve incidents ensuring SLAs.
• Liaise with Service Desk and vendors to resolve tickets.
• Suggest improvements to operations based on handled tickets.
• Keep knowledge up-to-date on supported technologies.

Skills

Troubleshooting skills

Logical reasoning

Windows 10/11 knowledge

Endpoint technologies

Microsoft Intune

PowerShell scripting

Experience with macOS

ITIL-based operations

Proficiency in English

Proficiency in German

Tools

Microsoft Configuration Manager

ServiceNow

Job description

A leading global technology firm is looking for a Junior Workspace Analyst to manage Windows endpoint and mobile device administration. This role offers a chance to build technical skills in a collaborative team environment. Candidates should have 3 years of experience in customer support, a thorough knowledge of Windows technologies, and proficiency in English and German. The position comes with benefits like health and dental insurance, and a salary of £35k.