Junior Sports Product Specialist – (NFL)

DAZN; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sports media company based in Leeds is seeking a Sports Product Specialist – NFL to enhance app user experience. The ideal candidate will have a deep passion for NFL, test app functionalities, and provide valuable insights to improve the fan's experience. This role is perfect for someone who understands the intricacies of NFL and loves technology. The position is junior to mid-level and involves collaboration across several teams to deliver a world-class product.

Benefits

Access to DAZN

25 days annual leave

Private medical insurance

Flexible working options

Qualifications

• Strong knowledge of NFL – teams, leagues, and fan consumption.
• Excellent communication skills for documenting feedback.
• Ability to collaborate across teams effectively.

Responsibilities

• Test DAZN’s user experience for NFL to identify issues.
• Monitor end-to-end journeys and document findings.
• Provide ongoing product feedback from a fan’s perspective.

Skills

Deep passion for NFL

Experience in digital products

Ability to provide clear feedback

Detail-oriented mindset

Job description

Department: 61-458 - Technology - Live Operations

Location: UK - Leeds

Description

DAZN is transforming how fans experience sport. Delivering live and on-demand content from over 300 leagues to millions of users worldwide, we are one of the fastest-growing sports media and technology companies globally.

This role offers the chance to directly influence the quality, feel, and performance of the DAZN product. You will use your deep knowledge of NFL to analyse user journeys, test new features, identify friction points, compare DAZN against competitors, and provide ongoing feedback that improves the end-to-end fan experience.

If you live and breathe NFL , love technology, understand what great digital experiences look like, and want to help shape the product millions of fans use every day — this is the role for you.

The Role

As a Sports Product Specialist – NFL , you will act as DAZN’s dedicated subject‑matter expert for your sport. You will continuously test the DAZN app, monitor content journeys, identify bugs or friction points, analyse competitor platforms, and feed insights directly into our product and engineering teams.

This is a junior–mid level role, but requires strong passion, deep knowledge of the sport, and an eye for detail. You will help ensure DAZN not only delivers stable, high-quality streams — but also creates a world‑class fan experience aligned to the expectations of NFL audiences globally.

What You’ll Be Doing

• Test DAZN’s user experience for NFL, monitoring end‑to‑end journeys and identifying UI/UX friction, bugs, latency, or navigation issues.
• Compare DAZN against competitor apps to highlight gaps, strengths, and areas to improve.
• Provide structured, ongoing product feedback from a true fan’s perspective.
• Analyse match/event flows, metadata, scheduling, publishing, and content discoverability.
• Test new product features and updates, validating quality before and after release.
• Identify inconsistencies, broken journeys, or platform issues unique to your sport.
• Document findings clearly and share insights with Product, UX, Engineering, and Operations.
• Review live and non‑live content performance to ensure a polished experience for fans.
• Support development of sport‑specific user journeys, personalisation, and engagement ideas.
• Be an internal ambassador for NFL, bringing fan expectations into every discussion.

What You’ll Bring

• Deep passion, knowledge, and understanding of NFL — teams, leagues, scheduling, culture, and how fans consume the sport digitally.
• Strong interest in digital products, UX, apps, streaming, or sports technology.
• Ability to spot problems quickly, think critically, and articulate clear product feedback.
• Experience testing apps, content journeys, or digital workflows (desirable but not essential).
• Detail‑oriented mindset with curiosity to explore, compare, and analyse.
• Excellent communication skills for writing clear feedback, reports, and issue summaries.
• Ability to work collaboratively across Product, Tech, UX, and Operations.
• Comfort working flexible hours around major sporting events when needed.

Benefits

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.