Junior Sports Product Specialist (Basketball & Baseball)

DAZN; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports media company in Leeds is looking for a Sports Product Specialist for Basketball and Baseball. In this role, you will test and analyse user experiences, ensuring high-quality streams and exciting fan engagement. Candidates should have a deep passion for the sports, a keen eye for detail, and excellent communication skills. The job offers a variety of benefits including private medical insurance, annual leave, and access to development resources.

Benefits

Access to DAZN

25 days annual leave

Private medical insurance

Life assurance

Pension contributions up to 5%

Enhanced parental leave

Flexible working options

Qualifications

• Understanding of sports culture and how fans consume Basketball and Baseball digitally.
• Experience in testing apps or digital workflows is desirable but not essential.
• Detail-oriented mindset with curiosity to explore and analyse.

Responsibilities

• Test DAZN’s user experience for Basketball and Baseball.
• Compare DAZN against competitor apps for insights.
• Provide ongoing product feedback from the fan's perspective.
• Analyse match/event flows and user journeys.

Skills

Deep passion and knowledge of Basketball and Baseball

Strong interest in digital products and UX

Ability to articulate clear product feedback

Excellent communication skills for writing feedback

Job description

Department: 61-458 - Technology - Live Operations

Location: UK - Leeds

Why Join DAZN?

DAZN is transforming how fans experience sport. Delivering live and on‑demand content from over 300 leagues to millions of users worldwide, we are one of the fastest‑growing sports media and technology companies globally.

This role offers the chance to directly influence the quality, feel, and performance of the DAZN product. You will use your deep knowledge of Basketball & Baseball to analyse user journeys, test new features, identify friction points, compare DAZN against competitors, and provide ongoing feedback that improves the end‑to‑end fan experience.

If you live and breathe Basketball & Baseball, love technology, understand what great digital experiences look like, and want to help shape the product millions of fans use every day — this is the role for you.

The Role

As a Sports Product Specialist – Basketball & Baseball, you will act as DAZN’s dedicated subject‑matter expert for your sport. You will continuously test the DAZN app, monitor content journeys, identify bugs or friction points, analyse competitor platforms, and feed insights directly into our product and engineering teams.

This is a junior‑mid level role, but requires strong passion, deep knowledge of the sport, and an eye for detail. You will help ensure DAZN not only delivers stable, high‑quality streams but also creates a world‑class fan experience aligned to the expectations of Basketball & Baseball audiences globally.

What You’ll Be Doing:

• Test DAZN’s user experience for Basketball & Baseball, monitoring end‑to‑end journeys and identifying UI/UX friction, bugs, latency, or navigation issues.
• Compare DAZN against competitor apps to highlight gaps, strengths, and areas to improve.
• Provide structured, ongoing product feedback from a true fan’s perspective.
• Analyse match/event flows, metadata, scheduling, publishing, and content discoverability.
• Test new product features and updates, validating quality before and after release.
• Identify inconsistencies, broken journeys, or platform issues unique to your sport.
• Document findings clearly and share insights with Product, UX, Engineering, and Operations.
• Review live and non‑live content performance to ensure a polished experience for fans.
• Support development of sport‑specific user journeys, personalisation, and engagement ideas.
• Be an internal ambassador for Basketball & Baseball, bringing fan expectations into every discussion.

What You’ll Bring:

• Deep passion, knowledge, and understanding of Basketball & Baseball—teams, leagues, scheduling, culture, and how fans consume the sport digitally.
• Strong interest in digital products, UX, apps, streaming, or sports technology.
• Ability to spot problems quickly, think critically, and articulate clear product feedback.
• Experience testing apps, content journeys, or digital workflows (desirable but not essential).
• Detail‑oriented mindset with curiosity to explore, compare, and analyse.
• Excellent communication skills for writing clear feedback, reports, and issue summaries.
• Ability to work collaboratively across Product, Tech, UX, and Operations.
• Comfort working flexible hours around major sporting events when needed.

Benefits

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.