Junior Software Developer – Police Staff – Technology – Counter Terrorism Policing HQ

Counter Terrorism Policing; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national policing organization is seeking a Junior Software Developer to enhance IT Service Management tools. In this role, you will collaborate with various teams to improve and modernize the ITSM platform, focusing on Service Now. Strong technical support skills and experience in software development are essential. This is a full-time position based in Birmingham.

Qualifications

• Experience with IT Service Management tools.
• Ability to engage with multiple stakeholders.
• Skills in software development and scripting.

Responsibilities

• Liaise with Service Owner and CSC Working Group.
• Develop and refine ITSM toolsets.
• Engage in long-term projects.
• Integrate new releases and services.
• Develop tactical scripts and solutions.

Skills

Technical Support

IT Service Management (ITSM)

Collaboration

Tools

Service Now

Job description

Junior Software Developer – Police Staff – Technology – Counter Terrorism Policing HQ

Contract type – Full Time, Permanent, Secondment

Location – Birmingham

Band – N

Information about the Role

As a Junior Software Developer, with a focus on developing and refining our IT Service Management (ITSM) toolsets, you will be involved in providing technical support and expertise to the Counter Terrorism Policing (CTP) national operations centre: the CSC. You will assist in vital operations and strategic work as the CSC seeks to improve and modernise its ITSM platform and tooling, which is currently an on-premise installation of Service Now.

Responsibilities

The post holder will be required to do the following:

• Liaise with the Service Owner, CSC Working Group, X-Government Service Now Forum and Service Now to comprehend strategic direction of the platform and work to realise benefits and improvement across the enterprise
• Proactively develop and refine current instance in conjunction with existing collaborative partnerships
• Engage in longer term projects as required
• Integration of new releases, patches, services, solutions and infrastructure
• Tactical development of scripts/solutions
• Tactical development of hardware exploits

How to Apply

Apply to the role by clicking the button below. Further information about the role is also available via this link.