Junior Site Reliability Engineer

Lorien; Manchester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A growing technology company based in Manchester is seeking an experienced Junior Site Reliability Engineer to support and enhance their online platforms. You will act as a technical escalation point, resolving issues in Windows and Linux environments. This role offers exposure to modern technologies and a hybrid working model with clear progression routes.

Benefits

Company performance bonus

Hybrid working model

Responsibilities

• Handle complex support queries from the Service Desk.
• Resolve advanced issues across both Windows and Linux environments.
• Ensure platform stability and performance.

Skills

Strong troubleshooting and fault-resolution experience

Hands-on experience with monitoring tools

Confident supporting Windows and Linux

Experience in ITIL-aligned support environments

Understanding of web hosting technologies

Strong stakeholder management skills

Knowledge of AWS or cloud platforms

Tools

Instana

Splunk

Prometheus

Grafana

SolarWinds

Job description

Lorien Global are supporting a growing business based in Manchester City Centre as they expand their Support Services team. With an exciting pipeline of work ahead, they're looking to hire an experienced Junior Site Reliability Engineer to play a key role in supporting and improving their online platforms.

The Role:

You'll act as a technical escalation point, handling complex support queries from the Service Desk and resolving advanced issues across both Windows and Linux environments. From diagnosing system faults to working closely with Infrastructure and Development teams when escalations are required, your input will be key to ensuring platform stability and performance.

This is a great opportunity to join a collaborative support function where you'll be exposed to a wide range of monitoring tools, cloud services, and modern technologies. with clear progression routes available.

Key Requirements:

• Strong troubleshooting and fault-resolution experience across infrastructure and applications
• Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds
• Confident supporting both Windows and Linux operating systems
• Experience working in ITIL-aligned support environments
• Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking)
• Clear, confident communicator with strong stakeholder management skills
• Knowledge of AWS or cloud platforms is a bonus
  
  

The Benefits:

• Company performance bonus
• Hybrid working model (2 days per week in the office)

This is a live requirement with interviews set to begin shortly. If you're ready to step into a fast-paced support role in a modern tech environment, apply now to be considered.

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Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.