Junior Service Manager, CCGS - Operations & Innovation Lead

NHS; Greater London; On-site; GBP 56,000 - 64,000; Full time

Job summary

A leading healthcare provider in London seeks a Junior Service Manager to oversee operational management of the CCGS service. Responsibilities include ensuring quality standards, leading innovation projects, and supporting performance metrics recovery. Candidates should have NHS experience and a strong understanding of LGBTQI+ needs. This full-time position offers a competitive salary and is part of a commitment to delivering exceptional patient services.

Qualifications

• Demonstrable operational management experience in healthcare.
• Significant NHS experience, particularly in service delivery.
• Experience managing NHS performance metrics.

Responsibilities

• Ensure operational management of the CCGS service.
• Monitor and deliver key quality and performance targets.
• Manage complaints related to services and implement improvements.
• Drive innovation projects within the service.

Skills

Operational management experience

Knowledge of acute hospital processes

Understanding of LGBTQI+ service needs

Conflict management

Project leadership

Education

Degree level education or equivalent experience

Job description

A leading healthcare provider in London seeks a Junior Service Manager to oversee operational management of the CCGS service. Responsibilities include ensuring quality standards, leading innovation projects, and supporting performance metrics recovery. Candidates should have NHS experience and a strong understanding of LGBTQI+ needs. This full-time position offers a competitive salary and is part of a commitment to delivering exceptional patient services.