Junior Receptionist/ Front of House (London, UK)

Alantra Solar Energy Advisors; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global financial services firm in London is seeking a Junior Receptionist to support front-of-house operations. You will provide a warm welcome to all visitors, manage check-ins, and assist in maintaining a high standard of service. The ideal candidate is exceptionally organized, personable, and possesses strong communication skills. This role offers exposure to broader office support functions in a fast-paced environment.

Qualifications

• Hands-on experience with IT office equipment is required.
• Confident using Outlook and other office technology.
• Must have a high quality customer service attitude.

Responsibilities

• Provide a warm, professional welcome to all guests.
• Manage all visitor check-ins and notify staff of arrivals.
• Assist in maintaining reception area and meeting rooms.

Skills

Customer service attitude

Communication skills

Multitasking

IT office equipment handling

Tools

Outlook

AV equipment

Job description

Alantra is an independent global financial services firm that provides investment banking and asset management services to mid-market companies, families, and investors. The Group has over 500 professionals in Europe, the U.S., Latin America, Asia, and the Middle East.

In Financial Advisory, Alantra has completed over 1,000 transactions in the last five years. Alantra combines a strong local presence in key financial centers with global sector- and product-specialized teams.

In Alternative Asset Management, Alantra offers its clients unique access to a wide range of investment strategies in five highly specialized asset management classes (private equity, active funds, private debt, energy, and venture capital). As of 31 December 2024, assets under management from consolidated and strategic businesses stood at more than €16.5bn.

Job Description

We are seeking a professional, well-presented, and enthusiastic Junior Receptionist to support the day-to-day front-of-house operations and provide a warm and professional welcome to all visitors, clients and staff. Working closely with the Senior Receptionist, you will assist in maintaining a high standard of service at the front desk, while gaining exposure to broader office support functions in a fast-paced, corporate environment. This is a fantastic opportunity to build your skills in client service, office coordination and reception management.

Key Responsibilities

• Provide a warm, professional welcome to all guests, clients and visitors upon arrival
• Promptly notify relevant staff of guest arrivals and manage all visitor check-ins
• Manage the preparation and service of refreshments and liaise with catering suppliers as required
• Ensure the reception area and meeting rooms are impeccably maintained, fully stocked with stationery and up-to-date marketing materials
• Replenish stock in the client kitchen, breakout room, stationary cupboard daily and help Senior Receptionist with ordering when supplies need to be restocked Maintain an organised display of current marketing brochures, newspapers and relevant industry publications
• Set up all AV and video conferencing (VC) equipment for meetings; ensure the correct technology is in place and functioning ahead of time
• Assist with the management of the meeting room booking system, ensuring efficient use of space and avoiding scheduling conflicts Support the organisation and delivery of internal events, including staff lunches, team meetings and client entertainment
• Manage all incoming and outgoing post, couriers and deliveries efficiently and securely
• Assist with ad hoc administrative tasks for guests and staff, including photocopying, scanning, filing and running general errands
• Assist the OM and Senior Receptionist with any ad-hoc admin or operations based tasks

Requirements

• Confident using Outlook
• Personable and able to communicate clearly with a variety of personalities Responsive to urgent issues, using initiative to solve the problem
• Hands-on experience with IT office equipment
• Understanding and respecting the importance of discretion within the role Exceptionally efficient and organised
• Professionally presented at all times
• Multitasking and time-management skills, with the ability to prioritise tasks High quality customer service attitude

About You

• Exceptionally organised and able to manage multiple priorities under pressure Personable and professional, with strong written and verbal communication skills Able to work effectively with a range of personalities and seniority levels
• A true team player, willing to step in and help wherever needed
• Proactive and solutions-oriented, with a "can-do" attitude
• Confident, polished and discreet when handling sensitive information