Junior Product Manager

neurobox; Cambridge; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

neurobox, Cambridge, is hiring a Junior Product Manager to join our product team and grow into a long-term PM career. This operationally focused role starts with product support, demos, onboarding, and documentation, gradually taking on more ownership while partnering with engineering.

You’ll work across product, engineering, and client services to improve customer experiences, learn, and contribute to meaningful product improvements in a hybrid/UK-based remote setup.

Qualifications

• 3+ years in a software/SaaS or digital product environment.
• Experience working with software development teams.
• Strong written and verbal communication skills.
• Excellent organisation and attention to detail.
• Structured problem-solving approach.
• Experience managing multiple priorities.
• Collaborative mindset with a willingness to learn.
• Passion for creating great customer experiences.
• Confidently communicates with clients and users.
• Experience using AI tools to improve products and services.

Responsibilities

• Support delivery of product features from discovery through to release.
• Write user stories, requirements and product documentation.
• Manage and prioritise product backlogs and tickets.
• Work with engineering to triage bugs and plan releases.
• Gather customer feedback and identify improvement opportunities.
• Analyse user behaviour to inform product decisions.
• Create release notes, knowledge articles and training materials.
• Collaborate across Product, Engineering, Client Services, Commercial and Service Delivery.
• Support product demonstrations and customer onboarding where appropriate.

Skills

User stories

AI tools

Product analytics

Communication

Collaboration

Prioritisation

Customer experience

Problem solving

Job description

Location: Cambridge (Hybrid, minimum 3 days in office) or Remote: UK-based

Full-time/Permanent

Help build products that make a real difference.

neurobox is the neuroNavigation company helping the world's largest organisations embed neuroinclusion at scale so that everyone finds their way in the workforce. We deliver Workplace Needs Assessments, coaching, awareness training, assistive technology and neurohub; our free digital platform that connects every step of the employee neuroinclusion journey.

Our Belief - We value different perspectives, backgrounds, and experiences. If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply. We are committed to providing an inclusive recruitment process and reasonable adjustments throughout.

Employer Value Proposition - Meaningful work with visible impact, Inclusive, collaborative culture, Hybrid flexibility, and Professional development.

Role Overview

We're looking for a Junior Product Manager to join our growing Product team.

This is a fantastic opportunity for someone with experience in a software or SaaS environment who is looking to build a long-term career in Product Management.

This is an operationally focused Product role to be begin with. You will be the first point of contact for our product support, assist with demos and client onboarding, test releases and keep our documentation sharp, while gradually taking on more product ownership.

You might already work in Product Operations, Product Delivery, Business Analysis, Customer Success, Technical Support, QA, Project Delivery, or a similar role. If you enjoy solving problems, working with customers, and collaborating with engineering teams to deliver great products, we would love to hear from you.

You'll play an important role in helping shape products from idea through to delivery, working alongside Senior Product Manager, Engineers, and cross-functional teams to improve customer experiences and create meaningful product improvements.

If you're looking for a role where you can develop your Product Management career, work with talented colleagues, and help shape products that make a real impact, we would love to hear from you.

What you'll be doing

• Supporting the delivery of product features from discovery through to release.
• Writing user stories, requirements, and product documentation.
• Managing and prioritising product backlogs and tickets.
• Working with Engineering to triage bugs and support release planning.
• Gathering customer feedback and identifying opportunities for product improvements.
• Analysing user behaviour and helping inform product decisions.
• Creating release notes, knowledge articles and training materials.
• Collaborating across Product, Engineering, Client Services, Commercial and Service Delivery teams.
• Supporting product demonstrations and customer onboarding where appropriate.

We're looking for someone who has:

• 3+ years of relevant experience within a software, SaaS or digital product environment.
• Experience working alongside software development teams.
• Strong written and verbal communication skills.
• Excellent organisation and attention to detail.
• A structured approach to problem solving.
• Experience managing multiple priorities.
• A collaborative mindset and desire to continuously learn.
• A passion for creating great customer experiences.
• Confidence communicating directly with clients and users.
• Experience using AI Tools in your day-to-day work, and an interest in how they can improve products and services.

It would be great if you also have.

• Experience supporting software testing or product releases.
• Knowledge of Agile delivery practices.
• An understanding of accessibility principles.
• An interest in product analytics and using customer insight to inform decisions.

Why join us?

You'll have the opportunity to work across the full product lifecycle while developing your Product Management career in a collaborative and supportive environment.

We offer:

• Hybrid and flexible working.
• Learning, mentoring and career development opportunities.
• Exposure to exciting product initiatives.
• A collaborative culture where your ideas are encouraged and valued.
• The opportunity to make a genuine impact from day one.

Our approach to hiring.

We know that great Product Managers come from a wide range of backgrounds and experiences.

You don't need to tick every box to be successful in this role. If your experience is closely aligned and you’re excited about the opportunity, we would encourage you to apply. We value curiosity, potential and a willingness to learn just as much as direct experience.

We are committed to creating an inclusive recruitment process and workplace where everyone feels they belong.If you require any reasonable adjustments at any stage of the recruitment process, please let us know.

To learn more about neurobox: Leading UK Workplace Adjustments Provider