Junior Network Engineer — Hands-on IT & Cloud Support

NowSkills; Rochdale; On-site; GBP 25,000 - 35,000; Full time

Job summary

A managed IT support provider in Rochdale is looking for a motivated Junior Network Engineer to provide technical support across various platforms. The role offers the chance to dive into technologies like networking and cloud applications. Ideal candidates will possess strong communication skills, be eager to learn, and demonstrate proactive problem-solving abilities, contributing to exceptional customer service and support operations.

Qualifications

• Strong communication skills for customer interaction.
• Eagerness to learn and adapt to new technologies.
• Proactive problem-solving abilities.

Responsibilities

• Provide technical support via phone, email, and live chat.
• Maintain high customer service standards.
• Log calls and issues accurately in the ticketing system.

Job description

A managed IT support provider in Rochdale is looking for a motivated Junior Network Engineer to provide technical support across various platforms. The role offers the chance to dive into technologies like networking and cloud applications. Ideal candidates will possess strong communication skills, be eager to learn, and demonstrate proactive problem-solving abilities, contributing to exceptional customer service and support operations.