Junior Manager

Churchill's Chelmsford; Chelmsford; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Career opportunities

Training and development

Recognition rewards

Life Assurance

28 days holiday

Birthday off

Staff discounts

Job summary

Churchill's Chelmsford is seeking a Junior Manager to lead a busy team and uphold our sustainability and customer service standards. You will be responsible for coaching, training, stock, rotas, health and safety, and ensuring excellent customer experiences.

You will receive comprehensive training and work closely with the Operations Manager to maximise store turnover and profitability in an ethical manner.

Qualifications

• Lead and manage a happy and productive crew while living the S.A.V.E values.
• Provide training and support to thrive in the food career through procedures and guides.
• Be the store's customer champion, coaching the team to exceed customer expectations.
• Responsible for food preparation, menu item cooking, stock, rotas, health and safety.

Responsibilities

• Deliver an exceptional level of customer service
• Prepare and cook all menu items to a high standard
• Leadership and communication to develop a high performing team
• Create a culture of equal opportunities for ALL of our colleagues to thrive
• Promote high standards of Food Hygiene
• Ensure Health and Safety standards are met at all times by ensuring your team follow the company policies and procedures to safeguard the wellbeing of our teams, customers and contractors
• Drive Store performance to ensure key targets and budgets are achieved
• Work closely with your Operations Manager to maximise the turnover and profitability of the business in an ethical and rewarding manner.

Skills

Leadership

Communication

Training and coaching

Customer service

Tools

Food prep

Job description

Churchill's, Junior Manager; Chelmsford

£33,935.81

Junior Managers are the ship’s captains of our business. You will be responsible for leading and managing a happy and productive crew and will be responsible for living our S.A.V.E values every day to ensure our customers receive the best quality sustainably sourced fish and chips in the UK.

To achieve that, you will receive all the training and support you need to thrive in your food career through our industry leading procedures and how to guides.

You will be your store’s customer champion, coaching and mentoring your team to ensure that your colleagues deliver customer service that goes above and beyond our customers’ expectations.

You will be responsible for preparing and cooking menu items, positive team management and appraisals, crew meetings, stock, expenditure, rotas, training, health and safety, banking, security and hygiene. You will work closely with the Operations Manager to maximise store turnover and profitability in an ethical manner.

Main Responsibilities

• Deliver an exceptional level of customer service
• To prepare and cook all menu items in line with demand and to a high standard
• Leadership - great communication and role modelling to develop a high performing team.
• Have Fun! Make your store a great place to be by creating a culture for equal opportunities for ALL of our colleagues to thrive!
• Promote high standards of Food Hygiene
• Ensure Health and Safety standards are met at all times by ensuring your team following the companies policies and procedures to safe guard the wellbeing of our teams, customers and contractors.
• Drive Store performance to ensure key targets and budgets are achieved
• Work closely with your Operations Manager to maximize the turnover and profitability of the business in an ethical and rewarding manner.

Benefits

• Further career opportunities
• Training and personal development
• Recognition rewards
• Life Assurance (3x Death in Service)
• 28 days holiday inclusive of bank holidays
• Birthday off work, if on a working day
• Staff discounts

At Churchill’s, our journey began way back in the early 1920s when Great Grandpa Harold, and wife Dorothy painstakingly saved all the money he earned from mining and playing amateur cricket for Accrington and moved from the north to Essex to buy their first ever fish and chip shop in in Romford, in 1923. Three generations of our family later, it’s safe to say we’re fish and chip super geeks through and through!

We believe that nothing makes memories like fish and chips. It connects us to each other in such a special way, bringing to life moments from our childhood and beyond. We think that the buying and eating of fish and chips should be a family affair, but we don’t think this should be at the expense of the environment, people and communities.

The health of the oceans and future fish stocks is very important to us as we can only thrive as a business if the seas and oceans and fish within them continue to thrive. That is why we only source fish from sustainable fishing sources and our fresh Red Tractor Approved Shropshire Chickens are barn reared. We also recycle our waste oil into Bio Diesel and our packaging is made of recycled material and or biodegradable.

We are a family business that deeply cares about its people. Our business is nothing without you! We put just as much passion into your development and happiness as we do our delicious fish and chips!!

Join our family, and become a fish and chip superhero……