Junior IT Technician: Hands-On Support & Growth

M & A Doocey Civil Engineering Ltd.; Tipton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A family-run utility and civil engineering contractor in Tipton is seeking a Junior IT Technician. The successful candidate will provide first-line technical support, assisting with hardware and software issues, and maintaining IT systems under guidance. Ideal for those with at least one year of IT support experience or keen graduates. We offer a positive working environment and competitive salary in line with industry standards.

Qualifications

• Ideally 1 year of professional IT support experience, or keen graduates welcome.
• Basic experience in IT support or helpdesk environment is a plus.
• Basic computer hardware knowledge required.

Responsibilities

• Provide first-line technical support to users for hardware and software issues.
• Log, track and resolve support requests using a ticketing system.
• Set up and maintain user devices and workstations.

Skills

Good communication skills

Good time management

Team working

Hands on approach

Passion for technology

Education

Relevant IT qualification at either A-Level, Degree or HND level

Tools

Microsoft 365

Windows 10/11

macOS

Job description

A family-run utility and civil engineering contractor in Tipton is seeking a Junior IT Technician. The successful candidate will provide first-line technical support, assisting with hardware and software issues, and maintaining IT systems under guidance. Ideal for those with at least one year of IT support experience or keen graduates. We offer a positive working environment and competitive salary in line with industry standards.