Junior IT Technician

Pertemps; Frenchay; On-site; GBP 20,000 - 24,000; Full time

Job summary

A fast-growing UK software company is seeking a Junior IT Technician to join their internal IT team. This office-based role involves supporting staff with hardware and software issues, assisting with web application updates, and maintaining Microsoft SQL Server databases. Ideal for recent graduates or career starters with a keen interest in IT. The company offers ongoing training, annual salary review, and employee benefits such as private medical cover and pension scheme.

Benefits

Annual salary review

Discretionary bonus

Private medical cover

Life assurance

Income protection

Qualifications

• A genuine interest in IT and technology.
• Awareness of Microsoft 365, Azure, and Intune.
• No formal commercial experience required.

Responsibilities

• Providing 1st line internal IT support (hardware & software).
• Troubleshooting desktops, laptops, peripherals and user issues.
• Assisting with web application updates.

Skills

Problem-solving

Communication

Logical thinking

Teamwork

Education

A Level, BTEC or equivalent qualification in IT / Computing

Tools

Microsoft 365

Microsoft SQL Server

Azure

Intune

Job description

Junior IT Technician (Graduate / Entry-Level)

Location: 📍 Emersons Green, Bristol (office-based)

Hours: 🕒 Full‑time, 37 hours per week (Mon–Fri, early Friday finish)

Salary: 💷 Up to £24,000 per annum (depending on experience)

Contract: 📄 Permanent

Experience Level: 🧠 Entry‑level / Graduate / Career‑starter

A fast‑growing UK software company is looking for a Junior IT Technician to join its internal IT team. This role is ideal for a recent graduate, college leaver, or someone at the start of their IT career who enjoys problem‑solving, learning on the job, and being the go‑to person when technology needs fixing.

You’ll be based in the office full‑time, working closely with experienced IT colleagues who’ll help you build real‑world technical skills quickly. Expect variety, responsibility, and plenty of opportunities to learn.

What You’ll Be Doing

You’ll report directly to the IT Manager and play a hands‑on role supporting staff across the business.

Day to day, you’ll be:

• Providing 1st line internal IT support (hardware & software)
• Troubleshooting desktops, laptops, peripherals and user issues
• Assisting with web application updates using FTP
• Supporting and maintaining Microsoft SQL Server databases
• Working with Microsoft 365 applications
• Creating and maintaining clear IT documentation and guides
• Getting involved in wider IT projects as your skills grow

This is a role where no two days look the same – perfect if you like variety and hate being bored.

What We’re Looking For

Essential

• A Level, BTEC or equivalent qualification in IT / Computing
• A genuine interest in IT and technology
• Awareness of Microsoft 365, Azure and Intune
• Logical thinker with good problem‑solving skills
• Confident communicator – written and verbal
• Able to work independently and as part of a team

👉 No formal commercial experience required. If you’ve built PCs, fixed tech for friends or family, or learned through study or projects that would be great!

Desirable (Nice to Have)

• Additional IT or technical qualifications
• Experience building, repairing or maintaining computers
• Exposure to IT support in education, placements, or personal projects

The Kind of Person Who’ll Thrive Here

• Calm when things go wrong
• Takes pride in doing things properly
• Willing to take ownership and follow tasks through
• Curious, keen to learn and improve
• Friendly, approachable and easy to work with

What’s In It for You

• Annual salary review & discretionary bonus
• Increasing holiday entitlement with length of service
• Pension scheme
• Private medical cover after probation
• Life assurance (4x salary)
• Income protection
• Structured onboarding and regular check‑ins during probation
• Supportive team with real development opportunities

Important Bits

• Successful applicants will complete a short online assessment before interview
• This role is office‑based and not remote