Junior IT Technician

Springcare Ltd; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare service provider is seeking a Junior IT Technician to join their Head Office team in Whitchurch, England. The role involves supporting the smooth operation of IT equipment across 31 locations, maintaining printers and scanners, and ensuring quick resolution of telephone issues. Candidates should possess basic IT knowledge and excellent customer service skills. A full driving license is essential due to site visits. This position offers development opportunities in IT.

Benefits

23 days holiday plus bank holidays

Qualifications

• Good basic knowledge of IT and keen to develop these skills further.
• Must possess a full driving license to attend various sites as necessary.

Responsibilities

• Assist external IT company in maintaining end-user computer equipment.
• Maintain printers, scanners, and peripheral devices.
• Act as first point of contact for telephone issues.

Skills

Basic technical knowledge

Excellent customer service

Communication skills

Job description

JUNIOR IT TECHNICIAN - full-time 37.5 hours per week.

We are looking for an individual to join our Head Office in Whitchurch, who has good basic knowledge of IT and is keen to develop these skills further.

You will assist our external IT company in maintaining the smooth and efficient operation of end‑user computer equipment through effective installation, configuration, performance management, and troubleshooting. Your duties will include assisting in maintaining printers and scanners and other peripheral devices, and you will also be the first point of contact for all telephone issues throughout the Springcare Group to ensure swift remediation in conjunction with our external phone company. Your duties will also include assisting our GDPR Compliance Officer and you will have the opportunity to become involved in project work.

The role is to support 31 locations, so you must have a full driving licence, as part of the role will involve attending sites as necessary.

Personal qualities

• Basic technical knowledge and enthusiasm to learn.
• Excellent Customer Service and communication skills, both written and verbal, are essential.
• A professional manner is always required.
• Flexible and pro‑active attitude towards work.

23 days holiday plus bank holidays.

Closing Date : 17 November 2025