Junior IT Support - Hull

Oscar Associates (UK) Limited; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a Junior IT Support Specialist to provide first and second-line technical support. This role is essential for ensuring seamless operations in the office and remotely. The ideal candidate will demonstrate strong troubleshooting skills and the ability to assist users with various applications. The salary range is between £20K and £25K.

Qualifications

• Strong troubleshooting skills in hardware and software.
• Ability to support users in core business applications like Office.

Responsibilities

• Provide first and second-line technical support for end users.
• Install, configure, and maintain hardware and software.
• Troubleshoot and resolve issues related to networking and printers.

Job description

Junior IT Support - Hull

We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly in the office and remotely. You will be the first point of contact for day-to-day technical issues, troubleshooting, and providing guidance to help our team stay productive.

Responsibilities

• Provide first and second-line technical support for end users
• Working as part of the IT team, based in the Hull office
• Install, configure, and maintain hardware and software.
• Troubleshoot and resolve issues related to networking, printers, and peripheral devices.
• Support users with Office, email, and other core business applications.
• Maintain accurate records of issues, solutions, and asset inventory.
• Ensure systems are updated and compliant with security protocols.
• Assist with onboarding new staff, including setting up accounts and devices.

Salary £20-25K

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.