Junior IT Support Engineer

VIQU IT Recruitment; Weybridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT recruitment company is seeking a proactive Junior IT Support Engineer for a 3-month contract in Surrey. This role involves providing 1st line support to internal users and troubleshooting hardware and software issues in both Windows and macOS environments. Candidates should have solid experience in IT support and the ability to manage device deployment through platforms like Intune and Jamf. This opportunity has potential for a permanent position after the contract period.

Qualifications

• Solid 1st line IT support experience.
• Proven skills in device management and deployments.
• Familiarity with core Microsoft services.

Responsibilities

• Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues.
• Troubleshoot and support both Windows and macOS environments.
• Set up, configure and deploy devices using Intune and Jamf.

Job description

Junior IT Support Engineer – 3-month contract – Surrey

My Customer is looking for a proactive Junior IT Support Engineer to join their growing technology team.

This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services.

We have worked for this customer previously and it is possible that this role has the potential to lead to permanent.

Key Responsibilities of the Junior IT Support Engineer :

• Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues.
• Troubleshoot and support both Windows and macOS environments .
• Set up, configure and deploy devices using Intune (Windows) and Jamf (macOS).
• Support user administration tasks including Active Directory , Azure AD , and M365 .
• Assist with device rollouts, refresh projects, and general deployment activities.
• Log and manage incidents through the IT ticketing system, ensuring timely updates and resolutions.
• Escalate complex issues to senior members of the IT team when required.

Skills & Experience from the Junior IT Support Engineer :

Experience in a 1st Line or S...