Junior IT Support Engineer

Rise Technical Recruitment Limited; Guildford; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A leading technology recruitment agency is seeking a Junior IT Support Engineer to provide first line support and manage user accounts in Active Directory and Microsoft 365. The ideal candidate will have hands-on IT experience and must be within a commutable distance of Guildford, with own transport. This role offers a salary of £26,000 - £28,000 plus additional benefits including training and private medical insurance.

Benefits

Training

Private Medical Insurance

Holiday

Pension

Qualifications

• Previous hands-on IT experience in a similar role.
• Specific expertise with Active Directory and Microsoft 365.
• Proven ability to set up and configure laptops and hardware.
• Must be commutable to Guildford with own transport and a full UK driving licence.

Responsibilities

• Provide first line support and help desk administration.
• Manage hardware & assets (setup, maintenance, and inventory).
• Handle user accounts in Active Directory and Microsoft 365.
• Maintain documentation, assist with demo rooms, and offer M365 support.

Skills

Active Directory

Microsoft 365

Help desk administration

Hardware setup and configuration

Job description

Junior IT Support Engineer Guildford Hybrid - 3 days on-site (Month 1 Fully On-site) £26,000 - £28,000 + Training + Private Medical Insurance + Holiday + Pension

This is an excellent opportunity for a Junior IT Support Engineer who is looking to further their skills and grow with an award‑winning technology business. The company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation.

In this varied role, you will provide first line support for all end‑user technical issues, escalating complex problems as needed. You will manage hardware & asset management, handling the setup, maintenance, and inventory of equipment. You will perform user account management‑provisioning and decommissioning accounts in Active Directory and Microsoft 365, while also providing essential Microsoft 365 support for tools like Teams and SharePoint. Finally, you will handle documentation & reporting, assist with demo rooms setup, and perform general help desk administration tasks such as logging work orders and vendor liaison.

The ideal candidate will have previous experience in a similar role with hands‑on IT experience, specifically with Active Directory and Microsoft 365, along with a proven ability to set up and configure laptops and other hardware. You must be within a commutable distance of Guildford and have your own transport and a full UK driving licence.

The Role:

• Provide first line support and help desk administration.
• Manage hardware & assets (setup, maintenance, and inventory).
• Handle user accounts in Active Directory and Microsoft 365.
• Maintain documentation, assist with demo rooms, and offer M365 support.

The Person:

• Previous hands‑on IT experience in a similar role.
• Specific expertise with Active Directory and Microsoft 365.
• Proven ability to set up and configure laptops and hardware.
• Must be commutable to Guildford with own transport and a full UK driving licence.

Reference Number: BBBH263648

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment.

Rise Technical Recruitment Ltd is an employment agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.