Junior IT/OT Consultant

Rubicon Consulting; West Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

A talent-management consultancy is seeking a Junior IT/OT Consultant for a 6-month contract in the West Midlands. This role is responsible for supporting critical manufacturing operations by ensuring reliable technology delivery and strong cybersecurity measures. The ideal candidate will have a degree in IT or engineering, some experience in technology support, and skills in communication and stakeholder engagement. Competitive environment requiring both independent and collaborative work is essential. The position offers a chance to contribute to significant digitalisation initiatives.

Qualifications

• Some experience in a technology support role, ideally in industrial manufacturing environments.
• Foundational knowledge of IT networking principles.
• Familiarity with cybersecurity frameworks.

Responsibilities

• Support IT/OT systems in the manufacturing environment.
• Collaborate with teams to maximise equipment uptime.
• Assist in IT/OT project implementation.
• Maintain secure connectivity for OT hardware.

Skills

Communication skills

Stakeholder engagement

Time management

Problem-solving

Education

Degree in Information Technology, Engineering or related field

Tools

IIOT machine connectivity

AWS Connected Factory

PLCs, HMIs, sensors

Job description

Rubicon Consulting is currently recruiting for Junior IT/OT Consultant on a 6 month Contract, based in Midlands.

Role Summary

The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardised digital operations across production systems, contributing to both local and global digitalisation initiatives. The role will support the convergence and development of the location's IT/OT network infrastructure and requires a strong industrial cybersecurity focus, ensuring alignment with corporate security standards and safeguarding production systems from cyber threats. As part of a small, agile team, the technician will engage in a balanced mix of independent and collaborative work to deliver high‑quality digital services and secure connectivity to production areas. The technician will also provide support to the existing IT Technical User Support technician.

Key Responsibilities

Operational Support & Optimization

• Provide hands‑on support for IT/OT systems in the manufacturing environment.
• Collaborate with engineering, operations, and maintenance teams to maximise equipment uptime and throughput.
• Support local and global manufacturing software solutions.
• Support IT Technical User Support activities including providing holiday cover.

Project Implementation

• Assist in the local implementation of IT/OT projects.
• Ensure compliance with global standards such as ISO/IEC 27001 and IEC 62443.
• Implement and maintain hardware/software standards for the production areas.

Network & Asset Management

• Set up and maintain secure network connectivity for OT hardware and external vendor equipment.
• Contribute detailed documentation of local network architecture.
• Manage local OT assets and support IT business continuity planning, including disaster recovery.

Collaboration & Communication

• Serve as a technical liaison between IT, OT, engineering and business teams.
• Participate in global Manufacturing IT/OT community initiatives to standardise services.
• Ensure high‑quality service delivery through measurable productivity and security metrics.

Cybersecurity

• Implement and maintain secure and resilient operations of IT and OT systems within the factory environment.
• Coordinate with global cybersecurity teams and local stakeholders to implement, monitor and improve cybersecurity measures.
• Collaborate with engineering, operations and maintenance teams to ensure secure system configurations and patch management.
• Support the onboarding of new digital assets, ensuring compliance with cybersecurity requirements from day one.

Requirements

Required:

• Degree in Information Technology, Engineering or a related field.
• Some experience in a technology support role, ideally with experience in industrial manufacturing OT environments.
• Foundational knowledge of IT networking principles.
• Strong communication and stakeholder engagement skills.
• Familiarity with cybersecurity frameworks and industrial cybersecurity standards.
• Effective time management and problem‑solving abilities with an entrepreneurial mindset.
• Ability to work independently and collaboratively within a team.

Preferred:

• Experience with IIOT machine connectivity (e.g., OPC UA) and cloud platforms like AWS Connected Factory.
• Familiarity with OT hardware such as PLCs, HMIs and sensors.

Our Company

Rubicon Consulting is a talent‑management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people the first time.