Junior IT Engineer

zyncgroup.io; Stockport; Hybrid; GBP 72,000 - 86,000; Full time

Job summary

A leading IT services provider in Stockport is seeking a Junior IT Engineer to join their team. You will be responsible for maintaining IT workstations and providing support. The ideal candidate has completed IT education and strong problem-solving skills, along with a C1 level in German. This hybrid role offers attractive benefits and progression plans, catering to those passionate about technology.

Benefits

Attractive salary

Strong progression plans

Excellent training opportunities

Opportunity to attain certifications

Qualifications

• Initial professional experience in IT support, ideally within a Microsoft-based environment.
• Strong knowledge of Operating Systems.
• Valid driving license required.

Responsibilities

• Install, configure, and maintain IT workstations and systems.
• Provide 1st and 2nd level IT support for hardware and software issues.
• Maintain documentation and system inventories.

Skills

Customer-oriented mindset

Problem-solving skills

Knowledge of IT networks

Basic knowledge of Windows client/server systems

Basic knowledge of Microsoft 365

Minimum C1 level in German

Good knowledge of English

Education

Completed IT education (Informatiker EFZ)

Job description

I am hiring a Junior IT Engineer on behalf of an exciting company redefining digital security and IT services with innovative Swiss precision. Their unique approach to tailored managed services and cutting-edge cybersecurity makes them stand out in a crowded industry. At this company, you will play a key role in protecting diverse clients, enhancing resilience, and working within a collaborative environment that thrives on excellence, learning, and forward-thinking solutions.

In this role you will be responsible for:

• Install, configure, and maintain IT workstations and systems, including PCs, laptops, mobile devices, servers, and network components.
• Provide 1st and 2nd level support by diagnosing and resolving hardware, software, and network issues via phone, remote access, or on-site.
• Support users with technical inquiries, ensuring reliable and efficient operation of client environments.
• Maintain documentation and system inventories, updating configurations, procedures, and asset data regularly.
• Assist in implementing new workplace and communication solutions, and automate routine tasks with small scripts or tools.

This role is hybrid in Basel.

Essential:

• Completed IT education (Informatiker EFZ) in support or system technology, or an equivalent qualification.
• Initial professional experience in IT support, ideally within a Microsoft-based environment.
• Basic knowledge of Windows client/server systems, Microsoft 365, networking, and peripheral devices.
• Customer-oriented mindset with strong problem-solving skills and a reliable, team-oriented work style.
• Valid driving license.
• Strong knowledge of IT networks and Operating Systems.
• Minimum C1 level German or above with a good knowledge of English.

Company Benefits:

• Attractive salary
• Strong progression plans
• Excellent training opportunities and personal development
• Opportunity to attain certifications
• Work alongside an inclusive team of experts

CALL TO ACTION

If you have the required skills and would like to have a positive impact on people’s lives all over the world via them enjoying the products you help create, call [phone] or send your CV to [e-mail] for a response.

Junior IT Engineer - Basel/Switzerland - Up to 90k CHF DOE - 5980