Junior IT Engineer

Bridges - Trusted Intelligent Engineering Partner; Midsomer Norton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering partner in Midsomer Norton seeks a proactive Junior IT Engineer to provide first-line support and assist in maintaining IT infrastructure. The ideal candidate will have a basic understanding of computer hardware, knowledge of Microsoft operating systems, and excellent communication skills. The role supports project delivery and ensures systems run smoothly, offering competitive salaries and benefits.

Benefits

Competitive salaries

Company car/car allowance

Health cash plan

Standard Life Pension Scheme

Life Assurance Scheme

Employee Discount Scheme

Bike 2 Work scheme

Training and development opportunities

Employee referral scheme

Employee recognition schemes

Enhanced Maternity and paternity pay

Qualifications

• Technical and personable, with a passion for IT.
• Proactive team player, able to adapt quickly.
• Experience in an IT department is an advantage.

Responsibilities

• Providing first-line IT support.
• Managing and escalating tickets.
• Setting up and maintaining hardware and software.
• Assisting in IT projects.
• Assisting with account management and security monitoring.

Skills

Basic understanding of computer hardware and troubleshooting

Knowledge of software applications

Knowledge of Microsoft operating systems

Understanding of IP addresses and network connectivity

Good communication and customer service skills

Job description

The Role

Contracted to 40hrs per week Monday to Friday, based in our Midsomer Norton Head Office. As our Junior IT Engineer, you'll be part of a small but dynamic IT team providing first‑line support to the business, support colleagues via our helpdesk. You'll also help maintain and improve our IT infrastructure, support project delivery, and ensure our systems run smoothly and efficiently as we scale.

What You'll Be Doing

• Providing first‑line IT support
• Managing and escalating tickets appropriately, maintaining clear communication with the user
• Setting up and maintaining hardware, software, and upgrades in line with Bridges IT roadmap
• Assisting in IT projects
• Assisting with account management, permissions, and security monitoring

About Bridges

We are listed on the Sunday Times Top 100 Places to Work 2024. We are a team that shapes and supports engineering and construction for our clients who, in turn, touch the daily lives of millions of people across the UK. We have a large, diverse team of talented Safe & Happy People, combining their strengths and ambition to bring innovation and evolution that ensures sustainability for all stakeholders.

Across our key sectors – Water, Power, Energy and Aggregates – and supported through our regional office network and our manufacturing hub located in the heart of Somerset, we deliver diverse and interesting projects and programmes throughout UK infrastructure. Our projects range in value from £5k to £15m, taking the role of Principal Contractor and Principal Designer on various schemes, and supporting our valued Tier 1 contractor clients in a subcontractor and off‑site manufacturing capacity.

Requirements

We're looking for someone who is both technical and personable, with a genuine passion for IT and problem‑solving. You'll be a proactive team player, able to adapt quickly and deliver great service.

Essential

• Basic understanding of computer hardware and troubleshooting issues
• Knowledge of common software applications and their functions
• Knowledge of Microsoft operating systems (Windows, Mac, Linux)
• Understanding of IP addresses, DNS and how devices connect to a network
• Good communication and customer service skills and approach

Desirable

• Previous experience in an IT department
• Ability to prioritise tasks, manage workloads and meet deadlines
• Analytical and critical thinking skills, to logically break down problems and find solutions

Benefits

RoSPA Gold Medal winner, Bridges is an excellent company to work for and a great place to develop your career. Our goal is to exceed the very highest standards and ensure our people work in a culture of health, safety and well‑being.

We are holders of the Armed Forces Covenant Gold Award, which reinforces our commitment to supporting the armed forces community. We are a family‑run business with a friendly and welcoming culture, and we are dedicated to helping our employees learn, develop, and achieve success – along with us and throughout their careers.

Bridges also offers an excellent benefits package:

• Competitive salaries
• Company car/car allowance
• Health cash plan with Healthshield
• Standard Life Pension Scheme – 5% company contribution
• Life Assurance Scheme
• Employee Discount Scheme
• Bike 2 Work scheme
• Training and development opportunities
• Employee referral scheme – £1,000 if you successfully introduce someone
• Employee recognition schemes
• Enhanced Maternity and paternity pay

Join us

When you join us, you'll be part of our exciting journey. Wherever your journey begins with us, through mutual engagement, we'll make sure you are supported and invested in. We believe in ‘team bridges' and leadership at all levels with our guiding principles: Safe People, Happy People, Sustainable Business.

Bridges is an equal‑opportunity employer and is committed to ensuring equality and diversity within the workplace.