Junior Infrastructure Engineer: Cloud & Systems Support

SCG Connected; Dummer; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

21 days holiday

Birthday day off

Buy holiday scheme

Employee Assistance Programme

Free onsite parking

Sick pay enhancements

Discount vouchers

Gym membership

Annual salary review

SCG mobile benefit

Employee referral bonus

Onsite canteen

Job summary

SCG Connected is seeking a Junior Infrastructure Engineer to join our Dummer (Basingstoke) team. You will assist senior engineers with monitoring, maintenance, backups, IAM, and patch management while developing enterprise IT skills.

This on-site position includes a comprehensive benefits package, 21/22 days holiday progression, pension support, and onsite facilities. A strong willingness to learn and good teamwork are essential for success.

Qualifications

• Foundational IT infrastructure concepts and principles.
• Willingness to learn enterprise-grade patterns, practices, and security principles.
• Strong communication skills and the ability to work effectively within a team environment.
• Developing understanding of diagnostic processes across IT disciplines.
• Ability to follow documented processes and procedures accurately.
• Proactive approach to learning and personal development.

Responsibilities

• Supporting senior engineers with availability, capacity, and performance monitoring.
• Assisting with day-to-day infrastructure maintenance to keep systems up to date.
• Supporting backup and recovery management activities and restorations.
• Providing support for cloud service, datacentre, and email system management under supervision.
• Assisting with endpoint protection to ensure devices are protected.
• Supporting IAM activities in line with IAM policies.
• Assisting with software deployment and EUC patch management.
• Contributing to infrastructure documentation for systems and services.
• Assisting end-user documentation to help users utilise systems effectively.
• Learning and following asset management processes.
• Supporting change requests under guidance of seniors.
• Assisting in resolution of issues during major outages under senior direction.

Skills

Foundational IT concepts

Willingness to learn

Strong communication

Diagnostic processes

Process adherence

Proactive learning

Job description

SCG Connected is seeking a Junior Infrastructure Engineer to join our Dummer (Basingstoke) team. You will assist senior engineers with monitoring, maintenance, backups, IAM, and patch management while developing enterprise IT skills.

This on-site position includes a comprehensive benefits package, 21/22 days holiday progression, pension support, and onsite facilities. A strong willingness to learn and good teamwork are essential for success.