Junior Export Clerk

Zoe; Sunbury-on-Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in Sunbury-on-Thames is looking for a key member of the Export Team. The role focuses on ensuring client satisfaction through precise export processes and documentation. Ideal candidates will have strong organizational and communication skills, a keen attention to detail, and knowledge of the freight industry is preferred. The position offers a competitive salary and benefits including health insurance and bonuses.

Benefits

Competitive Salary

28 days annual leave

Private Health Insurance

Medical Cash Back scheme

Employee Assistance Programme

Discretionary bonuses

Salary Sacrifice Pension Scheme

Cycle To Work Scheme

Electric Car Scheme

Free parking

Qualifications

• Excellent English language skills required.
• Experience in the freight industry preferred.
• Ability to work independently and in a team.

Responsibilities

• Ensure export shipments are correctly collected and documented.
• Complete customs entries using correct procedures.
• Prepare quotations for clients.
• Liaise with foreign agents for delivery.
• Ensure all documentation is accurately handled.

Skills

Strong organisational skills

Attention to detail

Problem-solving skills

Communication skills

Team player

Tools

Microsoft Office

Advanced Excel

Job description

Main Purpose of Job

To be a key member of the Export Team ensuring the best possible client experience

Main Responsibilities

1. To ensure that all export shipments are collected by the correct vehicle, the documentation is in order and they are exported to the client’s satisfaction

1. To ensure that customs entries are completed correctly using the correct CPC code and all relevant Export Documents are saved to the correct file
2. Completing quotations for new and existing clients
3. To send the flight details and relevant information to the client by email and to ensure the foreign agent is pre- alerted with full details
4. Liaise with foreign agents when required to ensure delivery has been achieved
5. To ensure Boxtop is fully completed with all combined documents saved to the job and correct airline, foreign charges and client costs are accrued
6. To undertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager

Essentials

Skills

• Strong organisational skills; ability to prioritise & organise own workload to meet tight deadlines
• High level of attention to detail and process orientated
• Strong problem-solving and analytical skills; ability to work with data
• Strong communication skills; the ability to communicate effectively at all levels
• Ability to work independently but also be a team player across all departments

Knowledge

• Excellent knowledge of the English language, both verbal and written
• Advanced knowledge of Microsoft Office; including Outlook, Word, and Teams
• Advanced Excel skills
• Experience within the freight industry preferred

Mindset

• Pro-active approach to come up with solutions
• Growth-mindset, this role involves continuous learning
• Inquisitive problem-solver

Desirable

• Knowledge of Boxtop and Ecustoms

Pre-Employment Checks

Due to the secure nature of this role, all candidates must undergo:

Basic DBS (criminal record) check
5-year employment reference check (with all gaps accounted for)

Recruitment process

Screening call with HR
Face to Face interview
Offer (Subject to compliance checks)

Location

Sunbury

Upon joining us your hours of work will be: Monday – Friday 09:00am – 17:30pm and once you have passed your 6 month probationary period you will then be added to the shift rota working 08:00 – 16:30 and also 1 weekend in 7 where you will be monitoring emails from your company mobile phone assisting with client and agent requests.

We care about our employees so here is what we have to support you!

Competitive Salary
28 days per annum (including 8 national holidays).
Annual leave days increase with longevity.
Private Health Insurance – (subject to length of service).
Medical Cash Back scheme – Health Shield (subject to length of service).
Employee Assistance Programme
Additional discretionary leave given over Christmas period
Discretionary bonuses are awarded based on company and individual performance.
Salary Sacrifice Pension Scheme (subject to eligibility).
Cycle To Work Scheme – administered through ‘Green Commute Initiative’ (qualifying criteria).
Electric Car Scheme – administered through ‘The Electric Car Scheme’ (qualifying criteria).
Free parking (First come first served)