Junior eRecord Application Support Specialist

Alfianni Online - Artist Netwerk; Playden; On-site; GBP 27,000 - 31,000; Full time

Job summary

A regional healthcare provider in the United Kingdom is seeking a Junior Application Support Officer. This permanent full-time role involves maintaining user documentation, troubleshooting system issues, and assisting with software deployments for eRecord applications. The ideal candidate should have a NVQ Level 4 in a relevant subject and excellent communication skills. The salary for this position ranges between £27,485 to £30,162 annually, with a working pattern of 37 hours and 30 minutes per week.

Qualifications

• Education to NVQ Level 4 in a relevant subject or equivalent experience.
• Excellent written and spoken communication skills.
• Strong interpersonal and team collaboration abilities.

Responsibilities

• Develop and maintain user and configuration documentation for eRecord applications.
• Maintain records of application releases and version status.
• Configure applications and data stores to meet user needs.
• Provide expert advice and guidance on application opportunities.
• Assist in testing, deployment, and release of software.

Skills

Excellent written and spoken communication skills

Strong interpersonal and team collaboration abilities

Good presentation and documentation writing skills

Excellent problem-solving and troubleshooting skills

Ability to work independently and in a team environment

Education

National Vocational Qualification (NVQ) Level 4 in a relevant subject

Job description

A regional healthcare provider in the United Kingdom is seeking a Junior Application Support Officer. This permanent full-time role involves maintaining user documentation, troubleshooting system issues, and assisting with software deployments for eRecord applications. The ideal candidate should have a NVQ Level 4 in a relevant subject and excellent communication skills. The salary for this position ranges between £27,485 to £30,162 annually, with a working pattern of 37 hours and 30 minutes per week.