Junior Customer Support Officer (Full Training / Progression)

Rise Technical Recruitment Limited; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment company in the UK is seeking a Junior Customer Support Officer to join their engineering team in Bristol. You'll provide technical support and CAD design assistance while receiving extensive training and opportunities for career advancement. The ideal candidate has a customer service background and is looking for a long-term career path. This full-time position offers a competitive salary and excellent training.

Benefits

Salary reviews

Excellent training

Career progression opportunities

Qualifications

• Background in customer service is essential.
• Interest in technical or engineering products.
• Willingness to learn CAD and provide technical support.

Responsibilities

• Provide technical support by phone for customers.
• Assist customers with CAD designs and inquiries.
• Engage in training for career progression.

Skills

Customer service skills

Technical support

Tools

CAD software

Job description

Junior Customer Support Officer (Full Training) – £26,000 + Salary Reviews + Excellent Training + Career Progression

Office Based, Commutable from Bristol, Avonmouth, Filton, Patchway, Portishead, Westbury, Henleaze, Severn Beach and surrounding areas

Do you enjoy speaking with people supporting product or technical questions as part of a close knit team where you will be heavily invested in through technical training, whilst working for an engineering company where you will provide technical support and be trained on CAD with a great work life balance alongside the scope to progress into management in the future? This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career prospects.

The Role

• Office based Monday to Friday, 37.5 hours per week
• Providing phone technical support and CAD designs for customers
• Lots of training and future career progression

The Person

• Customer service focused background
• Looking for a long term career based role

We are an equal opportunities employer and welcome applications from all suitable candidates.