Junior Customer Account Manager

Stratospherec Ltd; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A fast-growing technology distributor in Guildford is seeking a Junior Customer Account Manager. The ideal candidate will grow existing customer accounts and build lasting relationships, focusing on upselling and cross-selling innovative tech solutions. This full-time role requires great communication skills and organizational abilities, offering a salary between £22,000 and £28,000 with benefits including a company pension and flexitime.

Benefits

Company pension

Flexitime

Free parking

Health & wellbeing programme

On-site parking

Store discount

Qualifications

• Ability to nurture and develop customer relationships to maximize their potential.
• Proactive in recommending solutions based on customer needs.
• Strong capability in driving revenue growth through upselling and cross-selling.

Responsibilities

• Nurture, develop, and build relationships with existing customer accounts.
• Conduct regular sales calls to understand customer needs and present tailored solutions.
• Manage a portfolio of reseller, installer, and system integrator accounts.

Skills

Great People Skills

Motivation & Ambition

Clear & Impactful Communicator

Exceptional Organisation & Ownership

Job description

Overview

Junior Customer Account Manager – We're looking for an energetic, ambitious, and customer-focused Internal Account Manager to join our client in Guildford. If you're passionate about building lasting relationships, driving customer success, and growing accounts from within, this role is for you!

What You'll Be Doing

• Grow Existing Customer Accounts - Nurture, develop, and build relationships with our valued customers to maximise their potential
• Be a Trusted Advisor - Understand customer needs and challenges, proactively recommending solutions from our innovative product portfolio
• Drive Revenue Growth - Identify upsell and cross-sell opportunities to help customers get the most out of our product portfolio, taking a strategic approach to account growth
• Account Management - Manage a portfolio of reseller, installer, and system integrator accounts with regular check in calls, virtual meetings, and occasional visits
• Proactively Engage Through Sales Calls - Carry out regular, value-driven sales calls to understand evolving customer needs, present tailored solutions, and strengthen long-term partnerships.

What You'll Bring to the Team

• Great People Skills
• Motivation & Ambition
• Clear & Impactful Communicator
• Exceptional Organisation & Ownership

My client are a fast-growing, software-driven distributor of high performance WiFi and Smart Automation products. We supply resellers, installers, and system integrators across the UK. Our team is agile, entrepreneurial, and thrives on helping customers stay ahead of the curve with cutting-edge tech solutions.

If you're excited to grow an existing business, build lasting relationships, and be part of a winning team, we want to hear from you!

Pay: 22,000.00- 28,000.00 per year

Benefits

• Company pension
• Flexitime
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

This role is 5 days a week in the office in Central Guildford.

Please apply to learn more!