Junior Credit Controller

Mills & Reeve; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A top UK law firm based in Norwich is seeking a Junior Credit Controller. The role offers a chance to provide essential credit control support, ensuring effective management of collections, while aiming for personal and professional growth in a dynamic finance team. Ideal candidates should have prior experience in administrative or financial roles and a desire to develop skills in a supportive environment.

Benefits

Competitive salary

Wide range of benefits

Opportunities for growth and development

Qualifications

• Previous administrative or financial experience, ideally in a professional services firm.
• Ability to study for a CICM qualification.

Responsibilities

• Provide credit control support and manage collections.
• Assist with the prompt allocation of receipts.
• Develop understanding of cash collection policies.
• Follow up with lawyers on overdue invoices.
• Work to monthly cash targets and manage own ledger.

Skills

Administrative experience

Numerical literacy

Problem-solving skills

Relationship building

Excel proficiency

Knowledge of Outlook and Word

Education

A-Level or equivalent with strong English and Maths grades

Tools

Excel

Outlook

Word

Job description

Join our fantastic Finance team as a Junior Credit Controller and enjoy a diverse role with opportunities for growth and development.

The role

Reporting to the firm's Collections Manager, this is a key role to provide credit control support across the Firm, supporting our key business objective of being a leader in client experience whilst driving profitable growth. This is a great opportunity to join a high performing finance team and further your career in an ambitious and growing top 50 national law firm.

The person

• Previous administrative or financial experience, ideally in a professional services firm.
• High level of numerical and computer literacy, with good working knowledge of Excel, Outlook and Word.
• Strong administrative and problem‑solving skills.
• Ability to build solid relationships with key stakeholders and influence people.
• An education to A-Level or the equivalent with strong results in English and Maths GCSEs (or their equivalent).
• Open to studying for a CICM qualification.

The activities

• Develop an in depth understanding of our cash collection policies, processes and systems, to maximise the amount of cash collected each month.
• Develop an understanding of the firm's business and the matter to cash cycle, to contribute to the effective management of the firm's working capital with the focus on reducing debt.
• Assist with the prompt allocation of receipts.
• Work with the Credit Controllers to resolve simple queries and provide support to deal with more complex issues.
• Follow up with lawyers to ensure invoices are despatched in line with the firm's SLAs.
• Build sustainable relationships with our clients to encourage prompt payment, allow swift resolution of queries, and support repeat instructions, via regular contact by phone and email.
• Work to monthly cash targets, manage own ledger and take ownership for resolving straightforward requests.
• Liaise with lawyers on overdue bills where appropriate, carry out agreed actions and ensure that accurate records of those actions and responses received are kept up to date.
• Ensure data held within the Firm's systems is up to date and accurate regarding credit control activities.
• Develop and maintain good relationships across the business, and an understanding of our clients, to reduce persistent payment problems.
• Work with other Credit Controllers, and wider finance team, to ensure queries are resolved promptly and debt levels are at expected levels.
• Escalate issues promptly, with sufficient and clear detail, in line with agreed processes.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Benefits

As you'd expect, we offer a competitive salary and a wide range of benefits. Click here to find out more about our core benefit offering.

Pre employment screening

If we offer you a role, we will conduct comprehensive pre‑employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self‑declaration to assess your character and suitability for the role. Full details of our pre‑screening employment process are available upon request.

The firm

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it. We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision – achieving more for clients. By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase! Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day.

Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day.

• We're ambitious - We aim high, we embrace new ideas and we're passionate about our work
• We're open - We communicate openly and honestly to build trust, and we do what's right
• We care - We're committed to each other, our clients, our communities and the planet
• We collaborate - We're easy to work with, we offer help willingly and we get things done – together

And finally

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these. To find out more about our diversity and inclusion work, visit our website.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: Law Practice