Junior Coffee Trainer

Luigi Lavazza SPA; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading coffee company in the UK is seeking an individual to support their training center operations. This role involves developing and delivering training programs on coffee and bar management best practices, organizing competitions, and enhancing team capabilities. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in training or management. This position offers a dynamic environment in the coffee industry.

Qualifications

• Strong communication skills to effectively convey training programs.
• Ability to solve problems and make strategic decisions.
• Experience in leading teams and managing people.

Responsibilities

• Support daily operations of the training center.
• Assist in developing coffee training programs.
• Organize barista competitions.
• Track KPIs for training effectiveness.

Skills

Communication

Problem Solving

Leadership

Customer Orientation

Job description

MAIN RESPONSIBILITIES

• Supports the daily operations of the training center at Country level, ensuring consistent delivery of high-quality training experiences with established guidelines;
• Assists in the development and delivery of training programs on all aspects of coffee, including brewing methods, latte art, sensory evaluation, and roasting techniques;
• Assists in the development and delivery of training programs on bar management best practices to optimize efficiency, reduce costs, enhance customer experience, and drive business success through innovative marketing and visual merchandising strategies;
• Contributes to the development of a team of highly qualified trainers, helping to ensure they possess the knowledge and skills to deliver exceptional training experiences;
• Assists in the development and maintenance of high-quality training materials, including manuals, presentations, and practical exercises, specific to the needs and quality standards of the training center;
• Assists in organizing barista competitions within the city, showcasing the skills and creativity of local baristas;
• Keeps track of KPIs and metrics to measure the effectiveness of training programs, providing insightful reports to management to support decision-making;
• Stays abreast of the latest trends and best practices in coffee education and bar management, providing relevant updates to management for continuous improvement.

GENERAL SKILLS

Communication & Impact

Problem Solving & Decision Making

Leading People

Planning & Managing Priorities

Customer Orientation

TECHNICAL COMPETENCIES

Coffee Training Management - Intermediate Knowledge & Application

Store Management - Intermediate Knowledge & Application

Coffee Mastery - Full Knowledge & Application

Brand Ambassador - Full Knowledge & Application

BUDGET / PEOPLE RESONSIBILITIES

Job Segment: Brand Ambassador, Merchandising, Training, Curriculum, Marketing, Retail, Education