Junior Business Analyst

Albany Beck; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A renowned management consultancy in the United Kingdom is seeking a skilled professional to support design thinking and operational improvements in Financial Services. This role encompasses investigating operational issues, building stakeholder relationships, and applying change management principles. Ideal candidates should possess experience in dynamic environments with strong communication and execution skills. Career development is a priority, supported by a collaborative culture.

Qualifications

• Experience in Financial Services or Technology sectors required.
• Cultural sensitivity and passion for teamwork.
• Strong understanding of change management principles.

Responsibilities

• Support deliverables that underpin the consultancy strategy.
• Investigate operational issues and recommend improvements.
• Build relationships with key operational stakeholders.

Skills

Work experience in dynamic environments

Strategic thinking

Strong execution skills

Strong communication skills

Excellent business and financial acumen

Ability to juggle multiple projects

Job description

About Albany Beck

Albany Beck are a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional career and personal development.

Responsibilities

• Provide design thinking and expert knowledge supporting deliverables that underpin our strategy.
• Help to develop optimal business solutions that deliver customer centric outcomes as well as scale and efficiency within the enterprise.
• Responsible for investigating operational issues, problems, and new opportunities. Finds and presents effective business solutions through improvements in aspects of business operations and business systems.
• Recommend improvements / solutions to problems to Product Owner that are in line with objectives.
• Assess team backlog and provide clarifications and business insight into potential work items based on in depth understanding of business situation / context.
• Evaluate and provide assessment and alignment of potential work items in backlog to objectives and key results, specifying realistic target contributions to specific OKRs.
• Support the Product Owner to prioritise team backlog by providing insight based on business knowledge, investigations, and analysis.
• Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact.
• Build and maintain understanding of end-to-end business context around the product / services, including customer journeys.
• Build and maintain relationships with key operational stakeholders who use or are impacted by the product / services.
• Understand any business and policy constraints that need to be considered and assess the implications.
• Perform additional detailed E2E analysis (eligibility, touchpoints, integrations, dependencies, operational needs, security, regulatory & compliance requirements) where required.
• Assess and document business / change impact of potential work items in backlog on all teams (both up and down stream), factoring known external items, seasonal issues, other operational concerns, etc.), existing or committed work items, and other delivery dependencies.
• Capture and document functional requirements through various discovery activities (customer data assessment, stakeholder interviews, journey flows (incl. unhappy paths), business rules, etc.).
• Identify and document relevant non-functional requirements (based on regulatory requirements, accessibility standards, compliance and risk controls, technical standards, etc.).
• Support Senior Change Managers in collaborating with clients Product Owners and HINV Testing Manager to ensure clearly defined criteria for acceptance are in place and that all aspects of testing are successfully completed prior to implementation (including UAT, Post Implementation Validation and benefits tracking)

Requirements (Skills/experience)

• Work experience in dynamic and fast-paced environments, and/or other high-growth businesses in the Financial Services and/or Technology industries.
• Be culturally sensitive and be passionate about building and working with diverse teams.
• A strategic thinker with strong execution skills with a proven ability to apply change management principles and methodologies to drive change in a regulated environment.
• An understanding of governance principles, best practice, and legal and regulatory requirements with a proven ability to identify risks associated with large scale change and transformation initiatives.
• Ability to think at a strategic level while simultaneously rolling up the sleeves to solve for key opportunities and problems.
• Strong communication, presentation, and interpersonal skills.
• Ability to juggle multiple projects while maintaining an impeccable judgment and attention to detail.
• Excellent business and financial acumen, and ability to find and use data and analysis effectively to assist in fact-based decision making.
• Appetite/curiosity for exploration and constant update on market and industry trends.
• Strong technical aptitude and ability to quickly learn new products, lines of business, processes, software, systems, and client needs.
• Ability to build strong relationships with a broad set of stakeholders across all levels within the organization as well as with key outside partners.