Junior Applications Engineer

SF Recruitment (Leicester); Warrington; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment firm is seeking a motivated Junior Applications Engineer to join their team in Warrington. The role involves developing and improving laser cutting applications, providing customer support by diagnosing issues remotely, and conducting repairs at customer sites. Applicants should have a degree in electrical or electromechanical engineering and up to two years of experience. The position offers a salary between £30,000 and £35,000 and could involve visits to customer locations for various operational tasks.

Qualifications

• Up to 2 years of experience in a similar role.
• Strong knowledge of laser systems is preferred.
• Ability to work independently and travel to customer sites.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support and diagnose issues.
• Travel to customer sites for repairs and maintenance.
• Commission new machines and support production.
• Document differences between legacy and new-generation machines.

Skills

Electrical engineering

Electromechanical engineering

Customer service

Problem diagnosis

Education

Degree in electrical/electromechanical engineering

Job description

Job Description

Junior Applications Engineer
£30,000 - £35,000
Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems …