Junior Applications Engineer

SF Recruitment (Leicester); Bath; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a motivated Junior Applications Engineer to join the team. The role involves developing laser cutting applications, providing customer support, and traveling to client sites for repairs. Ideal candidates will have an electrical or electromechanical engineering degree and up to 2 years of experience. This position offers a salary between £30,000 - £35,000 and provides an exciting opportunity to work with both legacy and modern laser systems.

Qualifications

• Degree in electrical or electromechanical engineering preferred.
• Up to 2 years of experience in engineering or customer support roles.
• Ability to understand complex machinery and provide technical advice.

Responsibilities

• Develop and improve laser cutting applications.
• Provide customer support over the phone and diagnose issues.
• Travel to customer sites for repairs and commissioning of machines.
• Commission new machines in the factory.

Skills

Electrical engineering knowledge

Troubleshooting skills

Customer service experience

Experience with laser systems

Education

Degree in electrical/electromechanical engineering

Job description

Job Description

Junior Applications Engineer

£30,000 - £35,000

Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between :

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support : receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory : setup, calibration, acceptance testing, handover to production

Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems ...