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About Jaja
Our Mission: Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.Our Company Values: Care Deeply, Adapt & Thrive, Challenge everything, Go for it! Own it, Make it Simple.Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple.We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.
Why Join Us? This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
We have a collaborative team structure fuelled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech‑savvy dreamers who pave the way for the new stuff. Come as you are and be yourself!
About The Role
We’re looking for a focused professional that is ready to lead by example and roll up their sleeves to get things done, replacing start‑up chaos with structure, confidently flipping questions into solutions and working with the team to join us as an Analyst.
Key Responsibilities
- Deepen Existing Customer relationships to drive positive customer engagement, improve profitability, and reduce losses.
- Run credit, pricing and marketing strategies to achieve this goal.
- Deliver these strategies by using Python/R/SQL to manipulate and analyse data on a day to day basis, working at the cutting edge of analytical and statistical techniques.
- Promote a test‑and‑learn approach, constantly challenging existing strategies and processes to find better outcomes.
- Providing the business with data‑based insight and recommendations for changes and improvements, and seeing those all the way through to implementation on a wide range of things including credit limit management, promotional campaigns, customer life cycle management including support to collections strategies/operations, as well as general portfolio management.
- Utilise big data across multiple sources to enhance our relationships with our customers.
- Work closely with colleagues across the Company to provide insightful analytics on ad‑hoc queries and deliver a wide range of projects.
About You
The successful candidate must have the right to work in the UK and meet the following criteria:
Required Skills & Experience
- A degree in a quantitative field like Economics, Mathematics, Statistics, Business or Computer Science.
- 1+ years of experience in an analytical role, which could be in sectors different from Financial services; Lending or Risk experience is a bonus, Credit Card experience is a plus.
- Experience using snowflake to extract and manipulate data.
- Good coding skills, and knowledge of databases including MySQL and AWS desirable.
- The ability to prioritise workloads and manage time effectively.
- Ability to interact and work alongside stakeholders internally and externally to the core team.
Desired Qualities
- You are comfortable using a direct language and speaking in a straightforward yet respectful manner to save people time and simplify everyone’s workday.
- You care deeply about helping customers manage their money in a smarter way and want to make a tangible impact in the consumer finance industry, by applying innovative technology and processes.
- You are execution focused and love rolling up your sleeves to get it done – you are hands‑on, proactive and take a solutions / process oriented approach to your work.
- You are self‑motivating and can switch between working independently to collaborating as a team with ease.
- What we’re doing at Jaja excites you!
What's in it for you?
- The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
- Competitive salary.
- Potential for part‑time working around other/family commitments.
- Pension contributions.
- Bonus potential.
- Private medical cover.
- 25 days annual leave (FTE) plus UK bank holidays and your birthday off (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
- 4x life insurance cover.
- Employee assistance program.
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Location: London, England, United Kingdom.
Seniority level: Entry level.
Employment type: Full‑time.
Job function: Business Development and Sales.