Junior Account Manager - London

Furza; City Of London; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A prominent technology firm is seeking a Junior Account Manager. In this hybrid role, you will be the primary contact for clients, ensuring satisfaction and identifying growth opportunities. Ideal candidates are proactive and possess strong relationship management skills. The position offers a base salary of £33,000, performance-based bonuses, and a supportive work culture focused on collaboration and professional development.

Benefits

26 days annual leave + birthday off

Learning and development budget

Professional development support

Qualifications

• Experience managing client accounts and understanding client goals.
• Ability to communicate effectively with stakeholders at all levels.
• Strong ownership and pride in delivering great client experiences.

Responsibilities

• Acting as the primary contact for assigned client accounts.
• Managing communications and ensuring alignment with stakeholders.
• Identifying and nurturing account growth opportunities.

Skills

Relationship management

Communication

Proactivity

Organizational skills

Problem-solving

Job description

Overview

Role: Junior Account Manager

Location: London (Hybrid)

Salary: £33,000 base salary + OTE

Our client is a technology and software development company partnering with ambitious organisations to build impactful digital products. From custom software and web platforms to strategic consulting and technical discovery, they support clients at every stage of their digital journey.

What You’ll Be Doing

As an Account Manager, you’ll be the go-to person for a portfolio of clients, ensuring we’re not only meeting expectations, but consistently adding value. You’ll work closely with project and technical teams to ensure seamless delivery, spot on growth opportunities and build genuine, lasting relationships.

• Acting as the primary point of contact for assigned client accounts
• Understanding client goals, challenges, and how our solutions support them
• Managing ongoing communications, check-ins, and stakeholder alignment
• Working closely with delivery teams to ensure project success and client satisfaction
• Identifying opportunities for account growth and supporting proposal creation
• Monitoring account health, renewals, and upsell/cross-sell opportunities
• Feeding client insights back to our internal teams to help shape services and strategy

What We’re Looking For

We’re after someone who’s relationship driven, commercially aware and comfortable navigating both technical and non-technical conversations.

• Are proactive, organised and comfortable juggling multiple projects/accounts
• Can confidently communicate with stakeholders at all levels
• Are curious, solutions-focused, and not afraid to ask smart questions
• Understand how to spot and nurture account growth opportunities
• Have a strong sense of ownership and pride in delivering great client experience

Why join?

• Real collaboration: you’ll work directly with talented developers, strategists and product thinkers.
• Your voice matters: client feedback often shapes our internal roadmap.
• Growth potential: you’ll have the freedom to shape your role as they scale.
• Meaningful relationships: their clients stick around. This isn’t about quick wins, it’s about long-term partnerships.

What’s on offer

• £33,000 base salary + performance-based bonuses
• 26 days annual leave and your birthday off
• Remote-first working culture with flexible hours
• Learning and development budget for training, courses or conferences
• Professional development support (3 month training academy with Furza)

At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.