Junior Account Manager - District Heating

ASTUTE Technical Recruitment Ltd; United Kingdom; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Account Manager for their office in Carlisle. This role involves managing client relationships and ensuring operational delivery on energy infrastructure projects. The ideal candidate should have strong analytical skills and experience in client management. The starting salary is up to £28,000, with benefits and progression opportunities.

Benefits

Benefits package

Progression opportunities

Qualifications

• Proven experience managing client relationships and projects.
• Strong analytical skills to interpret operational data.
• Proficiency in Microsoft Office applications.

Responsibilities

• Act as the main liaison for client accounts.
• Lead the delivery of operational and contractual obligations.
• Provide monthly financial and operational reports.
• Monitor contractual KPIs and service level agreements.

Skills

Client relationship management

Analytical skills

Microsoft Office proficiency

Low-carbon infrastructure awareness

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Astute’s Power team is partnering with a leading District Heating company to recruit an Account Manager for its office in Carlisle. The Account Manager role comes with a starting salary of up to 28,000 + benefits.

If you are looking for a new challenge and eager to learn, then submit your CV to apply today.

Responsibilities and duties of the Account Manager role

Reporting to the Contract Manager you will:

• Act as the main liaison for client accounts, managing day-to-day communications and relationship development.
• Lead and coordinate the delivery of operational and contractual obligations across multiple energy infrastructure projects.
• Attend and contribute to client meetings, ensuring clarity and consistency of project updates and expectations.
• Provide monthly financial and operational reports to clients, including analysis and commentary.
• Monitor and ensure that contractual KPIs and service level agreements are met or exceeded.
• Translate client requirements into internal actions, working cross-functionally with engineering, operations, and finance teams.
• Analyse project data to identify trends, risks, and improvement opportunities.
• Oversee contract administration, including documentation, compliance tracking, and milestone reporting.
• Support project planning and delivery, from early-stage development to handover and operational optimisation.
• Promote continuous improvement in client services, contributing ideas and solutions for more efficient delivery.

Professional qualifications

• Proven experience managing client relationships and delivering projects or contracts simultaneously would be desirable.
• Strong analytical skills with the ability to interpret operational and financial data.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Familiarity with building services, utility networks, or low‑carbon infrastructure is advantageous.

Personal skills

• Self‑driven: Takes initiative and ownership, with the confidence to work independently and see tasks through to completion.
• Detail‑oriented: Maintains high standards of accuracy and a “right first time” mindset.
• Collaborative: Thrives in team environments and builds strong, productive working relationships with internal and external stakeholders.

Salary and benefits of the Account Manager role

• Starting salary of up to 28,000
• Benefits package
• Progression opportunities

INDPOW

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.