Junior Account Manager - District Heating

Astute People; England; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading District Heating company in Carlisle is looking for an Account Manager to manage client accounts and deliver operational responsibilities. The ideal candidate will possess strong analytical skills and be proficient in Microsoft Office. The role offers a starting salary of up to £28,000, along with a benefits package and progression opportunities.

Benefits

Benefits package

Progression opportunities

Qualifications

• Proven experience managing client relationships and delivering projects or contracts simultaneously.
• Strong analytical skills with the ability to interpret operational and financial data.
• Proficiency in Microsoft Office applications, particularly Excel.

Responsibilities

• Act as the main liaison for client accounts, managing day-to-day communications.
• Lead and coordinate the delivery of operational and contractual obligations.
• Provide monthly financial and operational reports to clients.

Skills

Client relationship management

Analytical skills

Proficiency in Microsoft Excel

Familiarity with building services and utility networks

Tools

Microsoft Office

Job description

Astute's Power team is partnering with a leading District Heating company to recruit an Account Manager for its office in Carlisle.

Salary: up to £28,000 + benefits.

If you are looking for a new challenge and eager to learn, submit your CV to apply today.

Responsibilities and duties of the Account Manager role

• Act as the main liaison for client accounts, managing day-to-day communications and relationship development.
• Lead and coordinate the delivery of operational and contractual obligations across multiple energy infrastructure projects.
• Attend and contribute to client meetings, ensuring clarity and consistency of project updates and expectations.
• Provide monthly financial and operational reports to clients, including analysis and commentary.
• Monitor and ensure that contractual KPIs and service level agreements are met or exceeded.
• Translate client requirements into internal actions, working cross‑functionally with engineering, operations, and finance teams.
• Analyse project data to identify trends, risks, and improvement opportunities.
• Oversee contract administration, including documentation, compliance tracking, and milestone reporting.
• Support project planning and delivery, from early‑stage development to handover and operational optimisation.
• Promote continuous improvement in client services, contributing ideas and solutions for more efficient delivery.

Professional qualifications

• Proven experience managing client relationships and delivering projects or contracts simultaneously.
• Strong analytical skills with the ability to interpret operational and financial data.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Familiarity with building services, utility networks, or low‑carbon infrastructure is advantageous.

Personal skills

• Self‑driven: takes initiative and ownership, confident to work independently and see tasks through to completion.
• Detail‑oriented: maintains high standards of accuracy and a "right first time" mindset.
• Collaborative: thrives in team environments and builds strong, productive working relationships with internal and external stakeholders.

Salary and benefits of the Account Manager role

• Starting salary of up to £28,000
• Benefits package
• Progression opportunities

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.