Junior Account Manager

Imperial Recruitment Group; Washington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is supporting a well-established printing company in Washington with the appointment of a Junior Account Manager. This role involves building client relationships, supporting operations, and ensuring exceptional service. Ideal candidates will have experience in customer service, strong communication skills, and a proactive approach. Opportunities for career progression are available.

Benefits

Ongoing professional training and development

Supportive and collaborative team culture

Opportunities for career progression

Qualifications

• Previous experience in a customer service or administrative environment, preferably in the printing industry.
• Excellent communication and relationship-building skills.
• Highly organized with strong attention to detail.
• Proactive, enthusiastic, and eager to learn.

Responsibilities

• Build and maintain strong relationships with a portfolio of clients.
• Support Key Account Managers in day-to-day client operations.
• Understand client requirements for timely delivery of products.
• Resolve issues effectively and maintain high client satisfaction.
• Assist with preparing reports and client performance updates.
• Identify opportunities to add value and support business growth.

Skills

Communication skills

Relationship-building

Organizational skills

Attention to detail

Proactiveness

Job description

About the Role

Imperial Recruitment are proud to be supporting a well-established printing company based in Washington with the appointment of a Junior Account Manager.

This is an exciting opportunity for an ambitious individual looking to develop a career in account management within the print industry. You'll support senior team members in building and maintaining client relationships, ensuring the delivery of exceptional customer service while developing your commercial skills.

Key Responsibilities

• Build and maintain strong relationships with a portfolio of clients.
• Work closely with Key Account Managers to support day‑to‑day client operations.
• Understand client requirements and ensure timely delivery of products and services.
• Resolve issues effectively and maintain high levels of client satisfaction.
• Assist with preparing reports, forecasts, and client performance updates.
• Identify opportunities to add value and support business growth.

About You

• Previous experience in a customer service or administrative environment (printing industry experience desirable).
• Excellent communication and relationship‑building skills.
• Highly organised with strong attention to detail.
• Proactive, enthusiastic, and eager to learn.

Salary & Benefits

• Ongoing professional training and development
• Supportive and collaborative team culture
• Opportunities for career progression

Diversity & Inclusion

At Imperial Recruitment, we believe diversity drives innovation and success. We encourage applications from all individuals, regardless of background, identity, or personal circumstances. We are committed to providing equal opportunities and a recruitment process that is fair and inclusive.