Junior Account Manager

SDO Associates; Swindon; On-site; GBP 26,000 - 30,000; Full time

Job summary

A growing client-focused company based in Swindon is looking for a Junior Account Manager. The role involves supporting client relationships within the Defense and Aerospace sectors, offering opportunities for professional development and career progression. Responsibilities include managing key accounts, conducting outreach for business growth, and maintaining CRM records. This full-time, office-based role offers a starting salary of £26,000 with potential increases based on performance.

Benefits

28 days annual holiday

Company pension

Company laptop

Company workwear

Qualifications

• Minimum 1 year of relevant work experience.
• Capability to travel predominantly in the UK.
• Must have the right to live and work in the UK.

Responsibilities

• Account manage and build strong relationships with key client accounts.
• Conduct outreach and lead generation for business development.
• Generate reports from the CRM system.

Skills

Sales and business development interest

Experience with CRM tools

Proficiency in MS Office

Excellent communication skills

Organizational skills

Project management skills

Outgoing personality

Tools

Hub Spot CRM

SharePoint

LinkedIn

Job description

About Us

Based in Swindon, SDO Associates work with micro and SME size engineering and technology-based clients to grow their business within our specialist sectors. We do this in a range of ways, dependant on where their business is in its market development activity. We conduct commercial strategy reviews, market and competitor assessments, value proposition analysis and go-to market readiness assessments, as well as traditional business development activities including lead generation, networking, targeted sales campaigns and exhibition planning, support and attendance. We also have a range of independent associates and specialist service provision partners that we call upon to support our work, with decades of experience between them. We work in the Defence, Aerospace and Space sectors. Our client list is growing, thus we are looking for the right candidate to join our Client Accounts Team to support the delivery of our services, as well as the onboarding of new clients.

Outline of Role

We have an exciting opportunity for a Junior Account Manager to join SDO Associates as we continue to grow our business. This role will report directly to the Senior Account Manager (SAM), supporting the development of key relationships across the Defence, Aerospace and Space sectors, driving business growth for our clients, and expanding our own market presence. As the business scales, there will be opportunities for progression within the company.

This is a hands‑on, client‑facing role, critical to the execution of our strategic initiatives. The successful candidate will not only contribute to the growth of SDO Associates but also gain significant scope for professional development and career advancement.

Key Responsibilities

• Build and keep knowledge up‑to‑date on the latest Defence, Aerospace and Space sector strategies, upcoming changes, major programmes, key players and funding opportunities
• Conduct in‑depth client, market, technology, competitor and end‑customer research to inform key account strategies
• Data entry and maintenance within our Hub Spot CRM system
• Conduct outreach, lead generation and business development activities that secure meetings and drive top‑line growth for key client accounts
• Build and nurture strong relationships with both client stakeholders and industry campaign area contacts
• Identify, qualify and secure new business opportunities for clients, ensuring engagements are specific, relevant, revenue‑generating and aligned to their growth objectives
• Contribute to the design and delivery of tailored client growth strategies in partnership with the remainder of the Client Accounts Team
• Support the development of SDO Associates’ brand, presence and credibility across Defence, Aerospace and Space sectors
• Generate reports from the Hub Spot CRM
• Report lead, conversion and key campaign deliverables to the SAM to inform business level KPIs

What Success Looks Like

• Consistently delivering measurable growth outcomes for client accounts
• Building long‑term relationships with clients and campaign area stakeholders
• Demonstrating initiative and ownership in identifying opportunities, building networks, and promoting clients
• Adding tangible value to both clients and SDO Associates by generating new business and strengthening long‑term relationships

Role Details

• Full‑time, office‑based in Swindon (with flexibility for travel to client sites and events as required)
• Competitive salary, with progression opportunities aligned to company growth

Job Responsibilities & Duties

• Account manage and build strong relationships with our key client accounts
• Formulate and execute sales and campaign development strategies
• Draft, review and add value to sales and marketing documentation
• Liaise with key associates and partners to add value to our services
• Build and maintain contact, company and deal records using CRM tools (Hub Spot)
• Support clients at trade shows and events
• Assist in closing and finalising deals
• Compile and report lead, conversion and key campaign deliverables
• Conduct other business‑focused activity in support of the SAM and the senior leadership team

Job Requirements

• Strong interest in sales and business development
• Familiar with CRM tools (Desirable)
• Minimum 1 year of relevant work experience
• Proficient in MS Office, SharePoint & LinkedIn
• Highly organised and able to work on your own as well as part of a team
• Strong project and self‑management skills
• Excellent oral and written communication skills
• Outgoing personality
• Capability and availability for travel (predominantly UK)
• Must have the right to live and work in the UK (proof required)

Additional Information

Office based role, Swindon

0900 to 1700 with 30 mins unpaid lunch - 37.5 hrs per week

Company laptop

28 days annual holiday, including Bank and Public Holidays

Company pension

Company workwear

£26,000 starting annual salary, with the ability to increase dependant on performance