Junior Account Manager

PREMIER OFFICE SYSTEMS; Stoke-on-Trent; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A forward-thinking commercial team is seeking an enthusiastic Account Executive to manage client relationships and support key projects. The role offers a chance to work in a collaborative environment focused on continuous improvement. Key responsibilities include client communication, project coordination, and optimizing service quality. Ideal candidates should have strong communication skills and proficiency in Microsoft Office. This position is hybrid and located in Stoke-on-Trent, offering a salary of up to £26,000 based on experience.

Qualifications

• Excellent attention to detail and organizational ability, with a proactive mindset.
• Confident in building lasting professional relationships.
• Comfortable managing multiple projects and deadlines.

Responsibilities

• Act as a key point of contact for clients, handling communications and requests.
• Develop and maintain strong working relationships with clients and teams.
• Support Account Managers with project coordination and delivery.

Skills

Strong communication skills

Attention to detail

Organizational ability

Analytical skills

Proficiency in Microsoft Office

Job description

Location

Stoke-on-Trent (Hybrid)

Salary

Up to £26,000 (dependent on experience)

Hours

37.5 hours per week, Monday to Friday, 9am–5pm

The Role

Our client is looking for an enthusiastic and motivated Account Executive to join their busy, forward-thinking commercial team. This role is ideal for someone who thrives on building strong relationships, providing outstanding service, and supporting key client projects from start to finish. You'll work closely with Account Managers to ensure all client activity runs seamlessly, deadlines are achieved, and expectations are exceeded. This is a varied and rewarding opportunity to join a collaborative and supportive team that's passionate about continuous improvement.

Responsibilities

• Act as a key point of contact for clients, handling day-to-day communications and requests
• Develop and nurture strong working relationships with both clients and internal departments
• Support Account Managers with the coordination and delivery of projects, campaigns, and client initiatives
• Maintain accurate records of all client activity, from briefing and scheduling through to delivery and invoicing
• Oversee daily workflows and assist in ensuring all operational processes run efficiently
• Produce and update regular reports, presentations, and data insights for internal and external use
• Work alongside colleagues in operations, planning, and data teams to achieve the best possible outcomes for clients
• Identify and suggest improvements to enhance service quality and internal processes
• Contribute to the achievement of financial and performance objectives, including revenue and profitability targets

Key Requirements

• Strong communication skills and the confidence to build lasting professional relationships
• Excellent attention to detail and organisational ability, with a proactive and positive mindset
• Comfortable managing multiple projects and deadlines in a fast-paced setting
• A commercially aware approach with good analytical and problem-solving skills
• Proficiency in Microsoft Office tools (especially Excel, Word, Outlook, and PowerPoint)
• A flexible, can‑do attitude and the ability to adapt to changing priorities
• A full UK driving licence and access to a vehicle would be beneficial

Interested? Call Maria on 01782 712230 or email