Joiner - GLA16224

GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION; Glasgow; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Excellent annual leave

Strathclyde Pension Fund

Wellbeing initiatives

Discounted gym membership

Job summary

GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION is recruiting a skilled Joiner for the Operations Division's Responsive and Emergency Repairs Service. You will perform a broad range of joinery repairs and maintenance, attend both scheduled and emergency appointments, and uphold high standards of customer service for a diverse client base.

You must hold a time-served apprenticeship in Joinery, have strong domestic joinery experience, and possess a full UK driving licence.

Qualifications

• Time-served apprenticeship in joinery.
• Strong domestic joinery experience, especially in responsive repairs.
• Full UK driving licence required.

Responsibilities

• Attend scheduled and emergency repair appointments.
• Carry out a wide range of joinery repairs and maintenance works.
• Utilise handheld technology to manage and record work activities.
• Maintain vehicle stock levels to support first-time-fix.
• Deliver excellent customer service to a diverse range of clients.
• Work independently or as part of a small team and adapt to changing demands.

Skills

Joinery experience

Customer service

Proactive

Independent worker

Education

Time-served apprenticeship in Joinery

Job description

Company: GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group’s citizens and customers as well as other public, private and third sector organisations.

City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability.

Our accreditations include, ISO45001, ISO 14001 and ISO 9001:2015. We currently hold Investors in Young People Platinum award, an award we are immensely proud of as it recognises our focus on investing in and growing a skilled staff base.

As a City Building employee, you’ll enjoy a competitive salary, excellent annual leave, and access to the Strathclyde Pension Fund. You will also benefit from wellbeing initiatives and discounted gym membership, supporting a positive and healthy work life balance.

About the Role

The Joiner is a valued members of our Operations Division, working within our modernised Responsive and Emergency Repairs Service. This varied and rewarding role involves attending both scheduled and emergency repair appointments, carrying out a wide range of joinery repairs and maintenance works, and taking jobs through to successful completion.

You will utilise handheld technology to manage and record work activities, maintain vehicle stock levels to support a first-time-fix approach, and deliver an excellent standard of customer service to a diverse range of clients.

The role requires a proactive and flexible individual who is committed to delivering high-quality workmanship and achieving positive outcomes for customers.

You will be an experienced Joiners possessing a full UK driving licence and have a proven track record of working within customer-focused repairs and maintenance services.

You will be capable of working independently, managing your workload effectively, and adapting to changing operational demands while maintaining exceptional service standards.

You will be expected to adopt a "get it right first" approach, ensuring all work is completed safely, efficiently and to the highest standards of quality. All works must be carried out in accordance with current building standards, health and safety legislation, and City Building policies and procedures.

What You Will Bring

You will be a highly skilled, qualified Joiner with significant experience delivering both emergency and repairs and maintenance work to the highest professional standard.

You will be customer focused and proactive providing Customer Service Excellence and support the service delivery. You will project a professional and quality image of the service provided and always conduct yourself in a professional and courteous manner when representing City Building.

You must be capable of working on your own initiative and also as an integral part of a small team. You will be required to liaise closely with your Line P.O.D team in respect of any problems regarding access or delays. You will ensure all tasks are completed safely and in full compliance with building regulations and health and safety legislation.

Essential qualifications and experience include time served apprenticeship in Joinery, strong domestic joinery experience, particularly in responsive repairs. You will hold a full UK driving licence. Please refer to the role profile for more information.