Job Opportunities Escalator Service Technician South Wales

the Schindler Group; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading infrastructure company seeks an Escalator Service Technician in Cardiff. This full-time, permanent position involves routine servicing, troubleshooting escalator equipment, and ensuring compliance with safety policies. Candidates should have NVQ Level 3 in escalator maintenance and experience in servicing or repairs. Benefits include a competitive salary, a company car, and generous holiday allowance. Join #TeamSchindler and contribute to improving urban transport accessibility.

Benefits

Competitive salary with discretionary annual bonus

Company car or allowance

25 days holiday plus bank holidays

Pension scheme with 6% company contribution

Comprehensive life assurance

Private medical cover

Enhanced family leave

Employee Assistance Programme

Free eye tests and eyewear discounts

Qualifications

• Proven experience in escalator servicing or repairs preferred.
• Passionate about providing high-quality service.
• Ability to work well within a team and support colleagues.
• Strong communication skills at different levels.

Responsibilities

• Carry out routine servicing of escalator equipment.
• Perform checks and restore equipment to service.
• Follow safety policies and procedures.
• Contribute to the company's safety objectives.

Skills

Escalator servicing/maintenance

Customer service

Problem-solving

Communication skills

Education

NVQ Level 3 in escalator maintenance

Job description

Job Information

Location: Cardiff, Wales, United Kingdom

Job ID: 85447

Overview

We Elevate... Quality of urban life. Our elevators, escalators and moving walks safely transport more than two billion people daily. As part of the Schindler team, you will discover meaningful work that enhances the quality of life for communities and contributes to making places more accessible, inclusive and sustainable for all.

This role is an Escalator Service Technician covering South Wales. It is a full‑time, permanent position that requires carrying out planned preventive maintenance regimes, performing safety inspections, closing non‑conformities, improving equipment condition, minor repairs and component replacements, and providing on‑call coverage.

Your main responsibilities

Carry out routine servicing of escalator equipment, including minor repair work and routine replacement of components, in accordance with approved company procedures (PPE, PDA 2 etc.).

Rectify and reduce faults on escalator equipment in cases of breakdown, and check to confirm correct functioning.

Perform checks to include speed motor start/stop, noise, temperature and power supply using approved company issued tooling and protective equipment.

Carry out the routine inspection and adjustment of escalator installations in accordance with approved procedures, reinstate escalator and complete service documentation.

Carry out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service.

Use written or graphical information effectively.

Work in accordance with the Company Occupational Health, Safety and Environmental policies and Schindler Core Values to ensure compliance with current UK legal requirements and Schindler Group Safety requirements.

Attend all relevant training sessions.

Follow the Company’s Quality Corporate Policy for all work.

Contribute to the Company’s Safety Objectives by maintaining/monitoring current safety systems and implementing agreed changes to the Safety Management System.

Qualifications & Experience

• Proven experience in escalator servicing/maintenance/repairs preferred.
• Qualified to NVQ Level 3 minimum in escalator maintenance.
• Passionate about the customer and consistently provides a high level of service to both internal and external customers.
• Works well as part of a team, supporting colleagues and assisting willingly when required.
• Proactive and able to identify and prioritise workload.
• Ability to forward‑plan departmental requirements and work to deadlines.
• Good problem‑solving skills.
• Strong communication skills at different levels (client, service leader, inspectors).
• Full UK driving licence (walking routes may not need this qualification).

Benefits

• Competitive salary with discretionary annual bonus.
• Company car or allowance (for eligible roles).
• 25 days holiday plus bank holidays and an annual paid volunteering day.
• Pension scheme with 6% company contribution.
• Comprehensive life assurance.
• Enhanced family leave.
• Private medical cover with a trusted provider plus 24/7 virtual GP access.
• Employee Assistance Programme offering confidential support.
• Free eye tests and eyewear discounts.
• Access to a range of employee benefits including tech and cycle-to-work schemes plus exclusive retailer discounts.

Career Growth

Become part of our team and help us enhance the quality of life and drive innovation while raising the bar for safety and sustainability. We value diverse skills and perspectives as we shape the sustainable cities of today and tomorrow.

How to Apply

Discover more on our career website. Join #TeamSchindler!

Equal Employment Opportunity

At Schindler Group we value inclusion and diversity and practice equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, and health or disability.

Any unsolicited application from recruitment agencies is deemed to be rejected and does not constitute an offer from a recruitment agency.

Additional Details

Employment Type: Full‑time

Vacancy: 1

Required Experience: IC