Job Coach

Trigon Recruitment Ltd; United Kingdom; On-site; GBP 31,000 - 38,000; Full time

Job summary

A national employment support provider in the UK is seeking a Job Coach to assist individuals facing workplace challenges due to health conditions. The role involves managing a diverse caseload, providing employment coaching, and collaborating with medical practitioners. Ideal candidates will have experience in client support, strong communication skills, and a commitment to diversity and inclusion. This full-time position based in Hillingdon offers a salary ranging from £31,000 to £38,000 depending on experience.

Qualifications

• Experience managing a caseload of clients with health and employment barriers.
• Strong IT skills including database management.
• Ability to build relationships with clients and stakeholders.

Responsibilities

• Manage caseloads, providing support to clients.
• Conduct assessments to identify barriers to employment.
• Provide coaching and job search support.

Skills

Caseload management

Microsoft Office proficiency

Verbal communication

Written communication

Customer service

Coaching

Safeguarding awareness

Team collaboration

Target-driven work

Job description

Job Description:

Job Title: Job Coach

Salary: 31-38,000 (Dependent on Experience)

Location: Hillingdon

Contract: Full Time - Permanent

Programme: Multiple provisions available across above locations

Job Summary

Trigon Recruitment are supporting a well-established national provider who are recruiting for multiple Health and Employment provisions across North and West London. These services integrate health recovery with employment support to create a holistic pathway for individuals. These Employment Advisors will play a key role in supporting individuals facing difficulties in the workplace due to physical health conditions, helping them return to work, remain in work, or find new employment. The role involves working in partnership with in-house medical practitioners, GP practices, and other referral partners in a community environments.

Key Responsibilities

Case Management & Client Support

• Manage a diverse caseload (20-40 maximum), providing information, advice, and guidance to clients facing workplace challenges.
• Conduct holistic initial assessments, identify barriers, and co-produce action plans to help clients achieve employment and health goals.
• Provide employment coaching, including career guidance, CV building, interview techniques, and job search support.
• Advocate for clients with employers, negotiating reasonable adjustments and solutions to workplace challenges.
• Refer clients to appropriate health, welfare, and employment services for additional support.
• Maintain accurate and compliant electronic client records.

Collaboration & Partnership Working

• Work closely with a Multidisciplinary Clinical Team, ensuring a seamless participant journey aligned with individual needs.
• Build strong relationships with referral partners, including GPs, MSK teams, and social prescribers, to grow referrals and promote employment as a recovery tool.
• Develop partnerships with employers to support individuals in overcoming workplace barriers.
• Identify and establish links with training providers, colleges, and employment services to support client career progression.

Skills & Experience

Essential:

• Experience managing a caseload of clients with health and employment-related barriers.
• Strong IT skills, including Microsoft Office and database management.
• Excellent verbal and written communication skills.
• Ability to build strong relationships with clients, employers, and stakeholders.
• Demonstrable customer service and coaching experience.
• Awareness of safeguarding practices for young people and vulnerable adults.
• Ability to work independently and as part of a team in a target-driven environment.
• Commitment to equality, diversity, and inclusion.
• Willingness to travel across North London.

This role requires an Enhanced DBS Check for working with adults and children.