JIRA Administrator

Pratt & Whitney; Lancaster; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading aerospace company in Winnersh is seeking a skilled Jira Administrator to manage and implement Jira environments, offering strong user support and ensuring security compliance. The role involves designing workflows, handling user tickets, and fostering a culture of compliance and continuous improvement. Candidates should possess proven experience in Jira administration, have strong stakeholder support skills, and familiarity with automation. This full-time position offers competitive salaries and benefits including a contributory pension and flexible working options.

Benefits

Competitive salaries

25 days holiday

Contributory Pension Scheme

Private Medical Insurance

Flexible Benefits scheme

Enhanced sick pay

Qualifications

• Practical experience in managing Jira configurations and workflows.
• Experience delivering user training and support.
• Ability to manage access controls and security measures.

Responsibilities

• Design and manage Jira environments for various projects.
• Provide user support and troubleshooting for Jira issues.
• Implement governance and change control processes.

Skills

Atlassian administration experience

Strong stakeholder skills

Security and governance mindset

Automation and integration skills

Custom-project design skills

Strong understanding of Excel and Jira

Tools

Jira Cloud

Data Centre

Job description

Date Posted:

2026-01-21

Country:

United Kingdom

Location:

GB-WOK-WINNERSH-001 ~ Wharfedale Rd ~ WHARFEDALE, Unit 730

Position Role Type:

Unspecified

Job Tile

Jira Administrator

Grade

P3

Function

Engineering

Location

Winnersh, Berkshire (Hybrid, includes travel to site as per business requirement)

SC Required

Baseline & SC. Successful candidate needs to successful complete security checks.

Duration

Permanent

Hours

Full-time

Raytheon UK

At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.

Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.

About the role:

Atlassian Jira Administrator to design, implement, migrate and run isolated, per-project Jira environments. You will capture the requirements and build custom workflows and permission models, provide daily user support, and lead migrations between Atlassian instances.

This role requires hands‑on Cloud and Data Centre Atlassian Suite administration, migration experience, strong stakeholder skills, automation rules and JQL experience.

Key responsibilities will include:

• Design and maintain isolated per‑project environments: create and manage project‑specific Jira projects, permission schemes, issue types, screens, custom fields, and notification schemes.
• Build custom workflows and permission models tailored to each project’s process, security, and compliance needs.
• Day‑to‑day support: respond to user tickets, troubleshoot issues, perform audits, update documentation, and deliver training and onboarding for end users and project admins.
• Integrations and automation: automation rules, and marketplace apps to support per‑project customisations while minimizing cross‑project risk.
• Governance and change control: enforce naming conventions, change approval workflows, access reviews, and periodic audits to keep isolated environments secure and consistent.
• Be ‘Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement’.

• Any other duties required to develop the Training Design Service.

Essential:

Should have working knowledge and practical experience of:

• Proven Atlassian administration experience (Jira Cloud and/or Data Centre) with strong hands‑on configuration of projects, workflows, schemes, screens, and permissions.
• Strong stakeholder and support skills: experience gathering requirements, training users, and delivering day‑to‑day support with clear documentation.
• Security and governance mindset: experience with permission modelling, SSO/SAML, and periodic access/audit processes.
• Automation and integration skills: automation rules, and common add‑ons (e.g., ScriptRunner, Automation for Jira).
• Custom‑project design skills: ability to design and operate multiple isolated environments without cross‑contamination of schemes or data.
• Strong understanding of Excel, VBA and Jira/Excel interactions.

Desirable

• Atlassian certifications (Atlassian Certified Jira Administrator or equivalent).
• Experience with multi‑tenant or multi‑project governance at scale.
• Familiarity with Agile frameworks (Scrum, Kanban) and integrations
• Prior experience managing Atlassian Data Centre tenancy, tenancy‑level settings, and marketplace app governance.

Responsibilities

Role requires hands‑on Cloud and Data Centre Atlassian Suite administration, migration experience, strong stakeholder skills, automation rules and JQL experience. Key responsibilities will include:

• Design and maintain isolated per‑project environments: create and manage project‑specific Jira projects, permission schemes, issue types, screens, custom fields, and notification schemes.
• Build custom workflows and permission models tailored to each project’s process, security, and compliance needs.
• Day‑to‑day support: respond to user tickets, troubleshoot issues, perform audits, update documentation, and deliver training and onboarding for end users and project admins.
• Integrations and automation: automation rules, and marketplace apps to support per‑project customisations while minimizing cross‑project risk.
• Governance and change control: enforce naming conventions, change approval workflows, access reviews, and periodic audits to keep isolated environments secure and consistent.
• Be ‘Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement’.

• Any other duties required to develop the Training Design Service.

Benefits and Work Culture

Benefits

• Competitive salaries.
• 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
• Contributory Pension Scheme (up to 10.5% company contribution)
• 6 times salary ‘Life Assurance’ with pension.
• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
• Enhanced sick pay.
• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.
• Car / Car allowance (dependant on grade/ role)
• Private Medical Insurance (dependant on grade)

Work Culture

• 37hr working week, although hours may vary depending on role, job requirement or site‑specific arrangements.
• Early 1.30pm finish Friday, start your weekend early!
• Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role.
• A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities.
• Up to 5 paid days volunteering each year.

RTX

Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry‑leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.

Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We’re investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

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RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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