Jewellery Sales Liaison Specialist

Zoe; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A high-end jewellery company in Central London is seeking an experienced Sales Liaison Specialist. The role requires expertise in luxury retail, strong communication skills, and the ability to manage client inquiries and special orders. The successful candidate will support the Sales Liaison team and work closely with senior management, ensuring a high standard of service to VIP clients. This position offers a dynamic working environment.

Qualifications

• Background in high-end jewellery or luxury retail.
• Experience in managing client inquiries and special orders.
• Ability to prioritize workload and adapt to urgent requests.

Responsibilities

• Manage daily client product inquiries.
• Process and manage client special orders.
• Create VIP client presentations.
• Assist with product selection for exhibitions.

Skills

Highly organized

Strong communication skills

Problem solver

Attention to detail

Commercially driven

Self-motivated

Experience with senior management

Tools

Microsoft Office

Job description

An exciting opportunity to join a high-end Jewellery and Diamond company has arisen for an experienced Sales Liaison Specialist for their office in Central London. The successful candidate must have a background within high-end Jewellery or Luxury Retail and have a passion for this industry. The main duties and responsibilities will be:

General

The Sales Liaison team plays a critical role and provides outstanding support to all of our retail regions, which includes but is not limited to the following: Daily product enquiries, special-orders and VIP quotations, aftersales management & stock support for events and store openings. The successful candidate will have excellent organisational skills, great attention to detail, and will be working closely with a variety of teams & senior management.

Responsibilities

As a Sales Liaison Specialist,your main responsibility will be to leverage your product and industry expertise to accomplish the following missions:

• Daily client product enquiries.
• Processing & managing client special orders.
• Creation of VIP client presentations.
• Assisting with product selection for exhibitions & store openings.

We expect the successful candidate to have the following background and skills:

• Highly organized and a keen eye for detail.
• Problem solver.
• Commercially driven, self-motivated and curious.
• Prioritization of own work load and ability to adapt to urgent requests.
• Understanding of jewellery and/or luxury retail.
• Strong communication skills.
• Experience and confidence with working with senior management.
• Strong Microsoft office skills.Deal with e-mail/telephone enquiries on a timely basis.